Lead Patient Access Center Specialist
NYU Langone Hospitals
NYU Langone Florida is seeking a Lead Patient Access Center Representative to mentor peers, supervise scheduling workflows, and enhance the patient experience across channels. The role drives teamwork, adherence to guidelines, and proactive service recovery while ensuring accurate information capture and efficient appointment scheduling. The Lead acts as a trusted escalation point, promotes best practices, and supports supervisors in coaching staff, with a strong focus on empathy, courtesy, and #J-18808-Ljbffr NYU Langone Hospitals
Vacancy posted 4 days ago
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