Clinical Care Coordinator

Clinical Care Coordinator

The Clinical Care Coordinator plays a dual role within the healthcare practice, seamlessly blending clinical support with care coordination. This position ensures patients receive compassionate, holistic, and well-organized medical care by assisting providers during clinical procedures while also coordinating health and social services that support overall well-being.

Responsibilities

• Perform patient triage to assess and prioritize medical needs.
• Assist healthcare providers with in-house procedures such as EKGs and PFTs.
• Ensure examination areas are sterile, organized, and properly equipped.
• Sterilize and autoclave medical instruments; uphold infection control protocols.
• Track and manage inventory of medical supplies; ensure adequate stock.
• Maintain accurate documentation for equipment usage and procedures.
• Build and maintain positive relationships with patients, caregivers, and care teams.
• Conduct in-person assessments to evaluate medical and social needs.
• Develop and implement individualized care plans in collaboration with providers.
• Promote timely access to care and increase preventive care utilization.
• Schedule medical appointments and coordinate transportation.
• Educate patients on community resources and refer as needed.
• Act as a point of contact, advocate, and resource for patients and families.
• Maintain detailed, up-to-date patient records and coordination logs.

Qualifications

• Certification as a Medical Assistant (CMA or RMA) required.
• Associates Degree
• Experience in patient care coordination, case management, or community health.
• Strong understanding of infection control and clinical protocols.
• Excellent interpersonal, communication, and organizational skills.
• Ability to work collaboratively across clinical and administrative teams.
• NHA Certification (e.g., CCMA/CMA Certified Clinical Medical Assistant)
• Computer savvy Word, Excel, PowerPoint, Adobe
• Bilingual Spanish strongly preferred

Pay Rate: $22.00-$25.00

Location: Required to be in Bronx-based office location 5 days a week

Equal Opportunity Employer

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.