Sr. HR Manager

Job Description

Job Description

Job Description

We are seeking an experienced Senior Manager – Human Resources & Administration to lead day-to-day HR operations and administration for our U.S. office in Richardson, TX. The role will oversee talent acquisition, employee relations, compliance, payroll coordination, facilities, security, workplace administration, vendor management and office operations while partnering with business leaders to drive an engaged, compliant and high-performing workplace.

Key Responsibilities

· Talent acquisition, onboarding and workforce planning.

· Employee relations, coaching managers, investigations and engagement.

· Ensure compliance with U.S. labor laws, HR policies, documentation and audits.

· Coordinate payroll inputs, benefits administration, HRIS and employee records.

· Manage office administration including facilities, housekeeping, office supplies, seating, space planning and workplace readiness.

· Oversee security administration including access badges, visitor management, physical security coordination and emergency preparedness.

· Manage office vendors, service providers, maintenance contracts and administrative budgets.

· Coordinate travel, events, employee programs and workplace initiatives.

· Support performance management, learning initiatives and organizational culture.

· Prepare HR and administration reports, metrics and dashboards.

Candidate Requirements

· 7–10 years of progressive HR experience.

· Strong knowledge of U.S. employment laws and HR practices.

· Experience managing administration, facilities and security coordination.

· Excellent communication, stakeholder management and problem-solving skills.

· Proficiency in Microsoft Office and HRIS systems.

Key Competencies

· Business Partnering

· Employee Relations

· HR Compliance

· Administration & Facilities Management

· Vendor Management

· Communication

· Execution Excellence

Credence Global Solutions (“CGS”) is a Dallas, Texas based diversified technology driven financial transformation company with deep expertise in receivables management and voice based BPO. With focus on Receivables Management, Healthcare RCM, Technology Platforms and Contact Center verticals, CGS services leading telecommunication, healthcare, and media companies.

Healthcare providers serviced by CGS include medical transport providers, emergency physicians, health infusion service providers and diagnostic laboratories. In the telecommunication vertical, CGS serves four of the top five providers in United States.

Credence Resource Management is the flagship company of the Credence Group.

Our mantra is Excellence Beyond Belief. Challenges, growth opportunities and a passion for the Job enables us to repeatedly deliver excellence to our clients. Our teams are encouraged to continually explore their talents and pursue their interests, giving them the authority to gain knowledge and skills to truly be the expert in their domain. We strive to bring on the best and brightest, as well as to invest in their training and education, making them a seamless extension of your team.

Headquartered in Dallas TX, we have delivery offices in San Jose CA; Natchez MS; Mesa AZ & Pune India. Visit to know more about the company.

Company Description

Credence Global Solutions (“CGS”) is a Dallas, Texas based diversified technology driven financial transformation company with deep expertise in receivables management and voice based BPO. With focus on Receivables Management, Healthcare RCM, Technology Platforms and Contact Center verticals, CGS services leading telecommunication, healthcare, and media companies.\r\n\r\nHealthcare providers serviced by CGS include medical transport providers, emergency physicians, health infusion service providers and diagnostic laboratories. In the telecommunication vertical, CGS serves four of the top five providers in United States.\r\n\r\nCredence Resource Management is the flagship company of the Credence Group.\r\n\r\nOur mantra is Excellence Beyond Belief. Challenges, growth opportunities and a passion for the Job enables us to repeatedly deliver excellence to our clients. Our teams are encouraged to continually explore their talents and pursue their interests, giving them the authority to gain knowledge and skills to truly be the expert in their domain. We strive to bring on the best and brightest, as well as to invest in their training and education, making them a seamless extension of your team.\r\n\r\nHeadquartered in Dallas TX, we have delivery offices in San Jose CA; Natchez MS; Mesa AZ & Pune India. Visit to know more about the company.