Senior Director, Enterprise Client Experience & Onboarding

BNY Mellon seeks a Senior Director, Client Service Executive to lead white-glove support for our largest institutional clients in the United States. You will anchor escalation, manage executive relationships, and own end-to-end onboarding and SLA governance. Ideal candidates have deep banking operations knowledge, proven experience with enterprise clients, and a track record of improving service quality through cross-functional leadership and proactive issue resolution.