Billing Coordinator

POSITION SUMMARYThe Billing Coordinator is responsible for executing and supporting the end-to-end group medical premium billing cycle for assigned clients. This includes maintaining account setup and rate accuracy, cross referencing member eligibility, processing monthly billing files, generating invoices, and validating billing outputs within QicLink and other supporting technical systems to ensure completeness and accuracy prior to release.This role works closely with the internal Billing, Eligibility, AP, AR, and Client Services teams to resolve premium billing discrepancies, implement account changes, and ensure billing aligns with quoted rates and system configurations. The Billing Coordinator is also responsible for identifying issues impacting billing accuracy and escalating or resolving them to prevent recurrence.ESSENTIAL FUNCTIONSExecute monthly premium billing processes in QicLink system, including importing and validating billing files across multiple clients and lines of business with differing invoicing rulesGenerate and distribute invoices based on generated billing results, client requirements, and service activityIdentify, research, and resolve billing discrepancies, including missing charges, incorrect amounts, or system processing issuesCreate and manage self-bill processes for applicable clients and servicesReview billing outputs for accuracy and completeness, including validation of rates, eligibility, and service configurationsSet up new accounts and implement changes to existing accounts, ensuring alignment with client contracts and operational requirementsAudit account setups and changes to confirm proper configuration and prevent downstream billing errorsPartner with AR, AP, Eligibility, and Client Services teams to resolve billing-related questions, exceptions, and client inquiriesMaintain tracking tools and reporting (Excel, Access, or system-based) to monitor billing activity, issues, and completion statusSupport state reporting and other client-specific reporting requirements tied to billing outputsIdentify and analyze recurring issues, perform root cause analysis, and recommend corrective actions and process improvementsEnsure adherence to internal controls, audit requirements, and established billing proceduresOther duties as assignedEDUCATIONHigh School diploma or equivalent requiredAssociate or Bachelor's coursework in Business, Accounting, or Finance preferredEXPERIENCE AND SKILLSMinimum 1–2 years of experience in group medical premium billingWorking knowledge of group premium rates and member eligibilityAbility to produce accurate group premium invoices in a high-volume, deadline-driven environmentExperience supporting billing processes, invoicing, or data validationStrong attention to detail with a focus on accuracy in billing and data processingAbility to identify discrepancies, perform root cause analysis, and recommend corrective actionsStrong organizational and time management skills with the ability to manage multiple priorities and deadlinesAbility to work independently in a structured, process-driven environmentEffective communication skills using Microsoft Outlook and Teams to coordinate across internal teams and resolve issuesStrong Microsoft Excel skills, including data validation, reconciliation, and basic analysis, with experience using tools such as Power Query preferredExperience working with financial systems, billing platforms, or database tools preferredAbility to quickly learn and navigate internal systems, including QicLink and Power BI reporting toolsPOSITION COMPETENCIESAccountabilityCommunicationCustomer Service OrientationFunctional/Technical SkillsQuality FocusTime and Task ManagementPHYSICAL DEMANDSThis is a standard desk role requiring extended sitting and computer work.WORK ENVIRONMENTRemoteHere at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. #J-18808-Ljbffr Allied Benefit Systems