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Care Concierge & Patient Experience Coordinator

Spear Physical and Occupational Therapy

Spear Physical and Occupational Therapy is seeking a qualified Care Coordinator for our NoHo Broadway clinic in Manhattan. You will welcome patients, manage phone and email responses within 2 hours and within 24 hours, and guide patients through the out-of-network experience, ensuring a 5-star customer service standard.

Responsibilities include greeting patients with a smile, supporting smooth appointment flow, and collaborating with the team to provide compassionate care.

#J-18808-Ljbffr
Vacancy posted 15 hours ago
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