Continuous Improvement Specialist II, Industrial Engineering (Plano, TX)

Collectors is a leading provider of innovative technology and value‑added services for collectors worldwide, offering grading, authentication, vaulting, and sales across diverse collectibles. The company employs more than 3,000 people across multiple locations and is committed to digital innovation and customer service. Job Overview Continuous Improvement Specialist II, reporting to the Senior Manager, Continuous Improvement. Work is onsite in Plano, Texas, with occasional travel (3‑4 times per year). The role requires being in the office 5 days per week. Responsibilities Lead analysis of end‑to‑end business processes using Value Stream Mapping, DMAIC, and related methodologies to identify inefficiencies, risks, and improvement opportunities across functions. Independently execute assigned continuous improvement initiatives, determining appropriate analytical methods, adapting standard approaches as needed, and recommending sustainable, data‑driven solutions. Plan and facilitate structured improvement events (e.g., Kaizen workshops), including defining scope, coordinating cross‑functional participation, and documenting outcomes and controls to improve safety, quality, service, cost, and people engagement. Develop, refine, and maintain standard work, SOPs, and process documentation to support consistent operating practices, compliance, and performance improvement. Define and refine KPIs and performance measurement frameworks; analyze operational and financial data to evaluate trends, improvement results, capacity, and productivity. Prepare dashboards, analyses, business cases, and ROI estimates that support leadership decision‑making and prioritization. Perform workflow, time‑based, and process analyses to inform optimization recommendations and support planning activities. Provide professional, consultative guidance to managers on process design, improvement strategies, and operational controls. Exercise judgment within established policies and procedures to prioritize improvement opportunities, interpret results, and recommend courses of action aligned with organizational goals. Support planning, tracking, and reporting of improvement initiatives, including timelines, resource needs, and budget inputs for assigned work. Build productive working relationships with operational teams, support functions, and external vendors to resolve issues and implement improvement solutions. Communicate complex analytical findings clearly and concisely to non‑technical audiences, including leaders and cross‑functional stakeholders. Contribute to capability building by supporting training materials, best practice documentation, and knowledge sharing related to continuous improvement methodologies. Qualifications Bachelor’s degree in Engineering, Business, Operations Management, or a related field; or equivalent professional experience. At least 2 years of related experience, or an advanced degree with limited professional experience. Lean Six Sigma Green Belt certification preferred; required within a defined period if not already obtained. Proficiency in data analysis and visualization tools (Excel, Power BI, Tableau). Strong analytical and problem‑solving skills applied to moderately complex business operations. Ability to exercise professional judgment and provide standard advisory recommendations within established frameworks. Effective written and verbal communication skills for preparing analyses, reports, and presentations. Authorization to work in the United States. Salary The salary range for this position is $76,802 – $90,356. Actual compensation on this range varies based on location, job level, experience, and skill set. Benefits Health Insurance: Medical, Dental, and Vision (eligible for full‑time employees). Fertility, commuter, and educational assistance benefits. 401(k) matching plan. Flexible time‑off vacation. Ten company paid holidays. Employee discounts on select grading services for approved submissions. Flexible hours schedule with varying shifts. EEO Statement Collectors is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. A team that represents a diverse range of backgrounds, perspectives, and skills will better serve the community of collectors we support. Collectors uses e‑Verify to validate the ability to work legally in the United States. If you require an accommodation to apply or interview due to a disability or special need, please contact View email address on click.appcast.io. For fraud alerts, reach out to View email address on click.appcast.io. #J-18808-Ljbffr Collectors Universe, Inc.