Concierge

Job Description

Job Type: Full-Time and Part-Time Available

Pay: $18/hr

Location: Alexandria, VA

Job Description

We are seeking a professional, customer-focused Apartment Concierge to join our team at a luxury apartment community. The Concierge is the first point of contact for residents, guests, and vendors, creating a welcoming environment while delivering exceptional customer service. If you enjoy helping others, thrive in a fast-paced setting, and take pride in providing a five-star resident experience, we' d love to hear from you!

Responsibilities

• Greet residents, guests, and vendors with a warm and professional demeanor.
• Answer phones, respond to resident inquiries, and provide outstanding customer service.
• Manage package deliveries and resident notifications.
• Monitor building access and visitor logs while maintaining community security procedures.
• Assist with resident requests and coordinate with property management as needed.
• Maintain the front desk, lobby, and common areas in a clean and organized manner.
• Handle administrative tasks such as data entry, filing, and email correspondence.
• Report maintenance concerns and emergencies to the appropriate personnel.
• Follow all community policies and procedures while maintaining confidentiality.

Qualifications

• Previous concierge, front desk, hospitality, customer service, or administrative experience preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities.
• Comfortable using computers, Microsoft Office, and email.
• Ability to remain calm and professional in a fast-paced environment.
• High school diploma or equivalent required.
• Must be able to pass a background check.

Preferred Experience

• Apartment or property management experience
• Receptionist or administrative assistant experience
• Experience with Yardi, Entrata, or other property management software is a plus

Schedule

Morning: 7am-3pm


Evening: 3pm-11pm

Overnight: 11am-7am

About Alexandria, VA

Discover your next career opportunity in the thriving area around Alexandria, Virginia! Nestled on the banks of the Potomac River, this charming location offers job seekers a unique blend of history, culture, and growth. From exploring the rich historic sites like Mount Vernon to indulging in delicious seafood at local eateries along King Street, Alexandria has something for everyone. Immerse yourself in the vibrant arts scene with visits to the Torpedo Factory Art Center or catch a show at the renowned Birchmere Music Hall. With easy access to Washington D.C., top-notch schools, and a range of outdoor activities in parks like Huntley Meadows, consider Alexandria for your next career move. Begin your job search today and unlock exciting opportunities in this dynamic region!