Medical Front Desk Specialist

Job DescriptionJob DescriptionBenefits: AFLAC401(k)401(k) matchingCompany partiesCompetitive salaryDental insuranceEmployee discountsFree food & snacksFree uniformsHealth insurancePaid time offTraining & developmentVision insuranceOpportunity for advancement Benefits/Perks Top range, competitive payGreat hoursDiscount on Products and ServicesHealth, dental, vision, 401KAFLAC benefitsGenerous PTOFun and Energetic EnvironmentJob Summary We are looking for a friendly, welcoming Medical Front Desk Specialist -BIRMINGHAMto join our team! As the Medical Receptionist for our busy dermatology practice, you will be the first point of contact for our patients. You will greet patients as they arrive, schedule appointments, collect copayments and answer phone calls, as well as attend to the needs of patients throughout their visits. The ideal candidate has a cheerful disposition, excellent communication and computer skills, and enjoys multitasking. Major Responsibilities/Tasks: Answers telephone calls in a courteous manner.Uses Klara for internal and external communication with patients and staffSchedules patient appointments and procedures according to established policies and procedures.Obtains accurate information from patients and ensures all registration and consent forms are complete.Checks patients in and out, collects payments and reconciles daily.Verifies account balances and refunds for accuracy. Collects unpaid balances upon check-in.Scans records into appropriate sections of EHR.Monitors eFax daily. Links document to patient chart, tasks to appropriate staff for handling.Processes release of medical records according to HIPAA policies and procedures.Maintains organization and efficiency of front office, including office supply inventory.Balances and manages petty cash.Maintains patient confidentiality.Performs other related duties as directed or assigned.Qualifications Minimum of two or more years of experience working as a medical receptionistExperience with Google WorkspaceEHR experience required, ModMed/EMA a PLUSDermatology experience a PLUSExcellent communication skills with a focus on customer serviceStrong work ethic and positive attitudeFamiliar with computers and scheduling softwareExcellent multi-tasking skillsKnowledge of HIPAA policies and proceduresFriendly demeanor