Event Manager

Location: The Hope Center, 2001 W. Plano Parkway, Suite 1700, Plano, TX 75075 Reports To: Chief Operating Officer About The Hope Center The Hope Center is home to more than 65 Christian ministries and nonprofit organizations working to make Christ known around the world. We strengthen ministries by creating an environment where leaders and organizations can work side‑by‑side, share resources, and collaborate for greater Kingdom impact. Located in Plano, Texas, The Hope Center provides office space, coworking, event space, hospitality, and operational support for Christian nonprofits and ministries of all sizes. Position Summary The Events Manager is responsible for leading the overall Events Department at The Hope Center. This role oversees the planning, coordination, execution, growth, and accountability of events hosted at The Hope Center. As The Hope Center increases its focus on events, external rentals, outreach, and community engagement, this position will play an important role in supporting the organization’s mission, revenue strategy, tenant relationships, and overall guest experience. The Events Manager will primarily lead non‑tenant and external events, including outside rentals, community events, ministry partner events, outreach opportunities, and revenue‑generating event activity. This role also provides leadership and accountability to the Event Associate, who focuses primarily on internal tenant events and ministry‑focused gatherings. Key Responsibilities Events Department Leadership Lead the Events Department with ownership, structure, and accountability Provide leadership, direction, and support to the Event Associate Establish department priorities, workflows, timelines, and communication processes Ensure internal and external events are executed with excellence Keep leadership informed of event priorities, risks, staffing needs, budget considerations, and revenue opportunities Prepare reports and updates for leadership as needed Continuously improve event systems, processes, and standards External & Non‑Tenant Events Serve as the primary lead for non‑tenant and external events Manage the event process from inquiry through post‑event follow‑up Conduct tours for prospective event clients Review event requests for mission and values alignment Prepare proposals, contracts, budgets, timelines, room layouts, and client communications Coordinate vendor needs, catering, AV, security, custodial support, signage, and logistics Ensure events are properly documented, staffed, billed, and executed Identify opportunities to increase event revenue while protecting The Hope Center's mission and culture Expand awareness of The Hope Center's event spaces and services Build relationships with churches, ministries, nonprofits, schools, and community organizations Follow up with prospective event clients in a thoughtful and organized manner Partner with Marketing and Development teams to support event promotion and community engagement Identify opportunities that strengthen outreach, tenant relationships, donor engagement, and long‑term sustainability Represent The Hope Center with professionalism, warmth, and clarity Event Planning & Execution Coordinate event logistics from planning through execution and follow‑up Gather and confirm all event details, including room setup, guest counts, vendors, catering, AV, signage, and timelines Create event timelines, setup plans, task lists, and communication workflows Coordinate with internal departments and external partners Ensure event spaces are welcoming, prepared, and guest‑ready Provide day‑of event leadership, troubleshooting, and client support Remain calm and adaptable when plans change or challenges arise Budget Management & Financial Stewardship Own event‑related budget tracking and financial accountability Prepare and manage budgets for assigned events Track event revenue, expenses, deposits, sponsorships, and outstanding balances Partner with Accounting and leadership to ensure accurate billing and reporting Maintain contracts, invoices, receipts, and financial documentation Make financially responsible decisions while maintaining excellent event experiences Internal Tenant Event Oversight Provide leadership and accountability for tenant‑focused events Support ministry‑focused gatherings, appreciation events, seasonal celebrations, and community‑building activities Ensure tenant events remain relational, meaningful, and aligned with The Hope Center’s mission Maintain a high level of service and care for tenants while expanding external event efforts Who We're Looking For Highly organized and detail‑oriented Proactive and dependable Calm under pressure Warm, professional, and hospitality‑minded Comfortable managing multiple priorities simultaneously Strong leader who provides clarity and encouragement Experienced with budgets, systems, and follow‑through Able to navigate difficult conversations with grace and professionalism Quick‑thinking and adaptable when plans change Self‑starter who takes initiative Joyful and steady during busy seasons Aligned with the mission and values of The Hope Center Preferred Experience Event management or event coordination Conference center, venue, hospitality, church, ministry, or nonprofit event environments External event rentals, client proposals, contracts, and event sales Budget management and expense tracking Vendor coordination and scheduling Staff, volunteer, or cross‑functional team leadership Project management and workflow organization Google Workspace, Microsoft Office, Excel, and scheduling systems Event management, CRM, or room reservation software Ministry, nonprofit, hospitality, or multi‑use facility experience What Success Looks Like A well‑organized and proactive Events Department Growth in mission‑aligned external event revenue Exceptional service and communication for event clients Events planned early, documented clearly, and executed with excellence Careful budget management and financial stewardship Strong support and leadership for the Event Associate Meaningful and ministry‑focused tenant events Positive experiences for guests, tenants, vendors, and community partners A reputation for excellence, hospitality, organization, and mission alignment Work Schedule Spiritual Commitment The Hope Center exists to support Christian ministries and organizations around the world. Team members are expected to uphold and reflect the mission, values, Statement of Faith, and Christian beliefs of the organization in their work, leadership, communication, and interactions with others. #J-18808-Ljbffr