Senior Customer Experience & Support Specialist

Jobtailor in Sacramento, CA is seeking a customer support specialist to respond to inquiries via phone, email and chat, manage inbound queues and support tickets, and deliver an effortless customer experience. You will provide Tier 1 support for common issues, assist with one-on-one training, use CRM and security tools, document inquiries and resolutions, and collaborate with cross‑functional teams to resolve problems. #J-18808-Ljbffr Jobtailor