Customer Service Team Lead - Bilingual
$33 - $38 per hourUline Shipping Supplies
Customer Service Team Lead - Bilingual
Pay from $33 to $38 per hour with significant growth and earning potential!
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Leading the way with legendary customer service - at Uline! As a Bilingual Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly and customer-focused experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
- Coach and develop Bilingual Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics.
- Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success.
- Provide feedback to management on processes improvements that increase efficiency and customer satisfaction.
- Facilitate team meetings and one-on-one sessions to communicate policy updates, company information and provide training and coaching.
- Handle escalated customer issues and provide weekly support for customer interactions.
Minimum Requirements
- High School diploma or equivalent required. Bachelor’s degree preferred.
- 3+ years of customer service experience.
- 2+ years of experience in a leadership / supervisory role preferred.
- Effective communication skills.
- Bilingual (English / Spanish) - Fluent in both verbal and written forms.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Café featuring affordable daily meal options from local restaurants.
- On-site fitness center and beautifully maintained walking paths.
- Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNMANC1)
#ZR-ILCS
Vacancy posted 23 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Team Lead - Bilingual in Woodworth, WI vacancy
$33 - $38 per hour
Uline Inc. in Kenosha, WI is seeking a Bilingual Customer Service Team Lead to coach representatives and deliver fast, friendly, customer-focused support on-site in Kenosha. Earn from $33 to $38 per hour with strong growth and earning potential, plus benefits. You will...BilingualHourly pay- ...Assistant Store Manager in Kenosha, WI to lead customer service excellence and support daily store... ...The role emphasizes developing a strong team culture, achieving store goals, and... ...English fluency is required; English/Spanish bilingual is a plus. #J-18808-Ljbffr PLSBilingual
- PLS, a leading retail provider of financial services, invites a Shift Supervisor in Kenosha, WI to lead store operations, guide a team, and ensure outstanding customer service while meeting store goals. This role... ...weekends, and holidays; bilingual English/Spanish is a...BilingualShift workWeekend workAfternoon shiftEarly shift
$33 - $38 per hour
...Customer Service Team Lead Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our...SuggestedHourly payLocal areaUline, Inc.
Woodworth, WI23 hours ago- Midway Staffing, Inc. seeks an On-Site Supervisor (Bilingual) to manage the staffing floor in Kenosha, WI. You will recruit, screen... ...requires bilingual communication, HR exposure, and strong customer service as you support both associates and client leaders. #J-18808...Bilingual
$33 - $38 per hour
Uline, a family-owned leader in shipping materials, seeks a Customer Service Team Lead in Kenosha, WI. You will coach representatives to deliver fast, friendly, and customer-focused service that customers love. This on-site role offers pay from $33 to $38 per hour with...Hourly pay$33 - $38 per hour
Uline is hiring a Bilingual Customer Service Team Lead in Kenosha, WI to coach representatives in delivering fast, friendly, and customer-focused service. The role emphasizes product knowledge, policy adherence, and performance coaching to ensure high-quality interactions...BilingualHourly pay$62.4k - $68k
...predominantly Spanish-speaking, so Spanish or bilingual English/Spanish skills are helpful but... ...us: QPS Employment Group is a full-service staffing firm comprised of dedicated and... ...Access to sought-after positions with leading employers Dedicated placement specialists...BilingualImmediate start$22.5 per hour
Midway Staffing, Inc. is hiring a Bilingual Onsite Supervisor (Recruiting) for an on-site client location in Kenosha, WI. This full-time, permanent role focuses on people operations and recruiting, from first call through onboarding and payroll support. You will work Monday...BilingualHourly payWeekly payPermanent employmentFull timeMonday to FridayShift workWeekend workDay shift- ...relationships, offer expert support on accounts and loans, and mentor other Universal Bankers to elevate service across the branch. The role emphasizes bilingual communication (Spanish and English), with a focus on driving member financial wellness and community impact...Bilingual
- ...Atulo Health is a multi-state provider of home infusion services. We deliver high-quality, patient-centered care using... ...Ability to work independently and collaborate with a team Spanish-speaking and bilingual candidates strongly encouraged to apply Learn more about...BilingualDaily paidFlexible hours
ATULO HEALTH INC
Kenosha, WI3 days ago $26 - $30 per hour
...Customer Service Representative - Bilingual Pay from $26 to $30 per hour with significant growth and earning potential! Kenosha Branch 12355... ...Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials...BilingualHourly payFull timeLocal areaShift workUline, Inc.
Bristol, WI23 hours ago- Midwest Refrigerated Services, Inc. is seeking a Bilingual HR Generalist to support our Pleasant Prairie, WI and Yorkville, IL locations. The role focuses... ...administration, and HR initiatives for a growing 3PL team. You will handle employee inquiries, policy...Bilingual
$18.8 per hour
Kellermeyer Bergensons Services, LLC (KBS) busca un Gerente de Sitio de Limpieza de Almacén Bilingüe para su equipo de operaciones. El rol supervisa equipos de limpieza, administra el presupuesto operativo, planifica turnos, garantiza la seguridad y cumple las políticas...BilingualMonday to Friday- ...tools (training provided). Service-Oriented: You’re... ...others find their place in it. Team Player: You collaborate well... ...virtually. Experience Matters: Customer service, HR, or interview experience... ...from home. Must be bilingual speaking and reading Spanish...Bilingual
American National Red Cross
Kenosha, WI2 days ago - Midwest Refrigerated Services, Inc. is seeking a Bilingual HR Generalist to support our Pleasant Prairie, WI and Yorkville, IL locations. This role covers... ...leave coordination. You will collaborate with the HR team to advance departmental and organizational goals, uphold...Bilingual
$18.8 per hour
Kellermeyer Bergensons Services (KBS) ofrece una oportunidad de tiempo completo para un Gerente de Limpieza de Almacén Bilingüe. Turnos de lunes a viernes de 7:00 a 15:30; salario inicial de $18.80/hora. Gestiona presupuesto, personal y seguridad, con formación y cumplimiento...BilingualMonday to Friday- ...Kenosha, WI to support 1st grade classrooms with up to 22 students. The role emphasizes engaging, standards-based instruction and bilingual communication in English and Spanish. The position requires a Bachelor’s degree in Education and a valid Wisconsin teaching certification...Bilingual
- ...are verified at each stop. The role requires safe driving, adherence to schedules, and clear communication with store management. Bilingual candidates are encouraged to apply, with a focus on customer service and professional conduct. #J-18808-Ljbffr O'Reilly Auto PartsBilingual
- ...time. Responsibilities include troubleshooting PLCs and drives, preventive maintenance, 5S maintenance, and detailed documentation. A minimum of a high school diploma and 3+ years box-plant experience are required; bilingual skills are a plus. #J-18808-Ljbffr ND PaperBilingualNight shift
- Uline is seeking a Bilingual Billing Analyst to support its Mexico locations by optimizing billing processes and collaborating with stakeholders. Responsibilities include analyzing data, improving systems, and ensuring efficient operations across North America. Applicants...Bilingual
- Crown Bakeries Pleasant Prairie, WI is seeking a Bilingual HR Manager to lead daily HR functions on-site. You will manage recruiting, onboarding, payroll, benefits, and compliance while advising plant leadership on people decisions. The role requires 5+ years in HR, manufacturing...Bilingual
- Planned Parenthood of Wisconsin, Inc. is seeking a Bilingual Health Care Assistant Float for 40 hours per week to support patients across Milwaukee, Racine, Kenosha, and Waukesha health centers. You will learn clinical care delivery and medical administrative tasks through...BilingualHourly pay
- ...economy? Uline is North America's leading distributor of shipping,... ...entries.Respond to inquiries from customs brokers, government agencies,... ..., internal communication, team training and audit readiness.... ...analyst experience a plus.Bilingual preferred.BenefitsComplete health...BilingualFull time
Uline Shipping Supplies
Kenosha, WI4 days ago $18.25 - $19.25 per hour
...equipment, and upholding safety and professional standards with the team. The position offers an evening schedule (Mon-Fri, 6pm-10pm)... ...required; 3-6 months of training or experience is preferred. Bilingual ability is a plus and strong communication is valued. #J-18808...BilingualHourly payAfternoon shift- ...WI is seeking an in-office Recruiter to help us attract great people for manufacturing opportunities. You will brainstorm with the team, craft postings, and use your people skills to interview and place candidates, while building a robust candidate pipeline. You’ll screen...BilingualImmediate start
- PLS in Kenosha, WI is seeking a Customer Service Representative to be the face of our stores, delivering superior service and educating customers... ...appearance. Flexible hours, English fluency, and potential English/Spanish bilingual abilities are valued. #J-18808-Ljbffr PLSBilingualFlexible hours
- ...Parts in Kenosha, WI seeks a delivery hub coordinator to oversee city route schedules and spoke-to-hub operations. The role requires bilingual capabilities and coordination across multiple stores to ensure on-time deliveries and accurate billing. The position emphasizes...Bilingual
$18.8 per hour
Supervisor de limpieza de almacén bilingüe Kellermeyer Bergensons Services (KBS) ofrece una oportunidad inmediata de tiempo completo para unirse a nuestro equipo de operaciones como Gerente de Limpieza de Almacén Bilingüe. Si te gusta trabajar en un entorno dinámico y...BilingualHourly payMonday to Friday- ...administration.Guide and develop the Benefits team and committees, building a positive, high... ...with HRIS systems. Workday a plus.Bilingual (English / Spanish) preferred.BenefitsComplete... ...family-owned company, is North America’s leading distributor of shipping, industrial, and...BilingualFull time
Uline Shipping Supplies
Pleasant Prairie, WI2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Team Lead - Bilingual. Be the first to apply!
