Director of AI-Driven CX Strategy & Ops

DoorDash is looking for a Director of Customer Experience Strategy & Operations to define and scale the operational systems for its diverse marketplace. This leader will oversee customer experience strategy, support operations, and cross-functional initiatives across business lines. The ideal candidate will have over 10 years of experience in strategy and operations, with an AI-native mindset. The position emphasizes collaboration with multiple teams to ensure all aspects of customer experience are optimized. The role offers a competitive salary range and comprehensive benefits. #J-18808-Ljbffr DoorDash