Applications Engineering Manager

Application Engineering ManagerSyenta is pioneering a new era in semiconductor manufacturing with our groundbreaking Localised Electrochemical Manufacturing (LEM) technology. Our manufacturing products build cutting edge advanced packaging for the semiconductor industry by combining patterning and metallization into a single tool. We do that by achieving high-speed, high-resolution metallization at significantly lower costs and energy use, while minimizing emissions and waste.Founded in Australia, our growing footprint in the US represents a key milestone in our journey. We are building a world-class team where seasoned engineers and ambitious emerging talent collaborate to solve some of the toughest challenges in semiconductor manufacturing.We are seeking an Application Engineering Manager to serve as the primary technical interface between Syenta's advanced manufacturing technology and our global customer base.This is a high-impact, hybrid role requiring a blend of deep semiconductor technical expertise, project management discipline, and commercial acumen. You will translate complex customer requirements into actionable project proposals, oversee technical delivery, and build the foundational applications engineering team responsible for customer success.This role is critical to scaling Syenta's customer engagements and strengthening our technical credibility in advanced packaging.ResponsibilitiesTechnical Sales InterfaceAct as the lead technical expert during the pre-sales processConduct deep-dive discovery sessions to understand customer requirements, constraints, and pain pointsTranslate customer needs into technically viable and commercially aligned solutionsProposal DevelopmentDesign and develop detailed project proposals including scope, milestones, and technical approachEnsure alignment between customer requirements and Syenta's product capabilitiesOwn feasibility assessments across advanced packaging applicationsProject Management & DeliveryOversee the full lifecycle of customer projects from kickoff through deliveryEnsure timelines, technical milestones, and deliverables are metMaintain high ownership and accountability across all active projectsTechnical EscalationsServe as the final escalation point for complex technical challengesWork cross-functionally with R&D, process, and hardware teams to resolve issuesMaintain strong customer trust through effective problem resolutionCustomer Engagement & PresentationDeliver technical presentations, demos, and updates to customer stakeholdersInterface with senior technical leaders (e.g., CTOs, Directors of Engineering)Handle sensitive technical information with professionalism and discretionTeam Leadership & Build-OutRecruit, mentor, and manage a growing team of applications engineersEstablish best practices for customer interaction, documentation, and project trackingBuild scalable processes to support increasing customer demandRequirementsExperience7+ years in Applications Engineering, Technical Sales, or Engineering ManagementBackground in high-tech industries such as semiconductors, advanced packaging, or electronicsProven experience managing customer-facing technical projectsEducationB.S. or M.S. in Electrical Engineering, Mechanical Engineering, Materials Science, or related fieldTechnical ExpertiseStrong understanding of advanced semiconductor packaging, including:2.5D, 3D integration, FOWLP / FOPLP, Hybrid bonding, Bridge architecturesFamiliarity with chip-last, chip-on-wafer/substrate processesExperience with hardware/software integration, CAD/CAM tools, and system-level troubleshootingCommunication & Customer SkillsAbility to clearly communicate complex technical concepts to both technical and non-technical audiencesStrong customer-facing experience, including presenting and managing sensitive informationProven ability to translate customer requirements into actionable technical plansLeadershipDemonstrated experience leading technical teams and driving project executionHigh ownership mindset with the ability to operate autonomously in a fast-paced environmentWhy Choose Syenta?This is a rare opportunity to build a critical function from the ground up at a pivotal stage of company growth.What We OfferEarly-stage equity opportunitiesPotential 401(k) and other benefitsComprehensive health, dental, and vision coverage plans, supported by CompanyProfessional Growth – We're scaling fast, so responsibilities can expand significantly in tandem with the businessTeam Events – Annual company event in Australia to collaborate and celebrateWork-Life Balance – Flexible leave policies and an understanding that meaningful work can coexist with a fulfilling personal life15 days PTO and 10 days sick leaveSyenta is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other characteristic protected by law.