Service Advisor

Service Advisor Opportunity At Freedom Honda

Freedom Honda, a subsidiary of Vann York Auto Group, is located in Sumter, SC. We currently have a rare opportunity for a Full-Time Service Advisor for our Service Shop. We do more than talk about valuing our employees, we put forth the effort to show we value our employees. No need for us to boast about our excellent company culture and why you would want to invest your valuable time and skills at Freedom Honda, apply today and check it out for yourself.

Rewarding pay is based on knowledge, skills, and experience.

Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.

Excellent Pay!

Training

401(k) Plan with Company Match

PTO - Paid Time Off

Medical, Dental, and Vision Plans

Product and Service Discounts

Opportunity for Career Advancement with a Growing Company

Schedule appointments for service/maintenance/recall work

Greet customers and inspect their vehicle

Advise customers about necessary/suggested services and costs

Follow the status of the customer's vehicle from service bay entry through the completion of work

Keep customers informed of any changes that occur

Upon completion of work, review the work order with the customer to assure all concerns are addressed

Maintain high CSI scores and provide a completely satisfying customer experience

Experience is preferred

General knowledge of vehicle mechanical operations

A positive attitude, good customer service, and communication skills

Thrives in a fast-paced team environment

Good work ethic, computer skills, professional appearance

MVR & Background screening

Valid in-state Driver's License

Two forms of Government-issued ID (Driver License, Social Security Card)

We are an equal-opportunity employer