Operations Partner (Part-Time)

Job Summary

The Operations Partner provides operational support by directing guest traffic in parking areas and maintaining the grounds and facilities in a clean, safe, and attractive manner. This role ensures a positive guest experience by supporting daily operations, assisting guests, and maintaining high standards of cleanliness and presentation throughout Rock City Gardens.

Essential Duties & Responsibilities

Guest Experience & Culture

• Deliver excellent guest service to internal and external customers in alignment with the organization’s mission, culture, and values.
• Model professional, engaging, and respectful guest and partner interactions at all times.

Operations Support

• Open and close trails for daily operations in accordance with procedures.
• Maintain cleanliness of all Rock City Gardens grounds, ensuring they are free of litter.
• Monitor guests and provide directions, information, or assistance as needed.
• Clean and service restrooms on a scheduled basis to ensure a high-quality guest experience.
• Direct traffic in parking areas following guidance from the Operations Management team.

Special Events & Projects

• Assist with setup and breakdown of equipment for special events at Grandview, Pavilion, and Carter Cliffs.
• Perform other duties as assigned by management.

Compensation details: 13.25-13.3 Hourly Wage

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