Assistant Lead Supervisor

Job Description

Job Description

Benefits:

• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off

Do you thrive on helping teams achieve their best? Are you ready to take the next step in your leadership journey? Can you balance guest service with operational excellence? Do you enjoy mentoring and developing others? Are you excited about creating an amazing work environment?

If you answered "YES!" to these questions, keep reading – this could be your perfect role!

Who We Are
At our family of bakeries, we're dedicated to creating exceptional baked goods and memorable experiences for our communities in Allen Park, Ann Arbor, Grosse Pointe and Sterling Heights. Our multi-site approach allows us to serve diverse neighborhoods while maintaining consistent quality and values. We believe in fostering genuine connections with our guests and team members, creating an environment where everyone feels valued and supported. Our mission is to bring joy to every celebration through handcrafted excellence, and we're looking for a leader who shares this passion across all our locations.

We Believe In
???? Servant's Heart - We put others first in everything we do, from supporting our teammates across all locations to ensuring every guest leaves with a perfect product for their celebration.
???? Spirit of a Champion - We take pride in our work across every location and help wherever needed, constantly looking for ways to improve our operations and guest experience.
???? Genuine Connections - We build real relationships with our guests and each other across all sites. We're more than just bakeries – we're a family that celebrates together and creates meaningful relationships in every community we serve.
???? Open Communication - We believe in transparent, honest dialogue at all levels across all locations. Everyone's voice matters, whether you're at Allen Park, Ann Arbor, or supporting our other locations.
✨ Attention to Detail - We treat every product like it's being made for our own family. From maintaining consistent quality standards to ensuring operations run smoothly across sites, we take pride in the details that make each location special.
???? Bring the Joy - We believe in spreading happiness across all our communities, whether it's making someone's celebration extra special or bringing positive energy to each location.
⭐ Do the Right Thing - We empower our team to make decisions that put people first, always striving to do what's right across all our operations.

What Makes This Role Special
As an Assistant Lead Supervisor, you’ll support in delivering excellent guest experiences, ensuring team development, and maintaining high quality and operational standards. You’ll assist in day-to-day operations under leadership, help foster culture, and help ensure consistency in execution.

A Day in the Life
Support your team and bakery operations while creating joy for guests. Throughout your shift, you'll:

• Guide team members to deliver exceptional service
• Ensure quality standards in cake production
• Support daily operations and special orders
• Help maintain a positive work environment
• Assist with administrative duties and reporting
• Partner with management on business goals

We Will Teach You

• Leadership and coaching techniques
• Business operations management
• Financial and P&L basics
• Team development strategies
• Inventory and cost control
• Guest service excellence
• Community engagement approaches
• Administrative procedures

What Success Looks Like

• Supporting team training and development
• Maintaining operational excellence
• Ensuring consistent quality standards
• Managing daily workflows effectively
• Contributing to positive team culture
• Supporting community engagement
• Demonstrating our core values daily

Perfect Fit For

• Current retail or food service team leads ready to grow
• Shift supervisors seeking more responsibility
• Detail-oriented leaders who love developing others
• Operations-focused professionals with guest service passion
• Problem-solvers who enjoy supporting team success
• Early birds who enjoy morning leadership shifts

What You Bring to the Table

• 1-3 years of leadership experience in retail or food service
• High school diploma/GED (post-secondary education a plus)
• Strong interpersonal and communication skills
• Basic business math and computer proficiency
• Problem-solving and organizational abilities
• Food safety certification (or within 30 days)
• Flexible to work various shifts including mornings, evenings, and weekends
• Physical Requirements: Must be able to stand for extended periods, capable of lifting up to 50 pounds, and able to move throughout the bakery

Why You'll Love Working With Us

• Competitive Compensation: $14-17/hour based on experience and proven management capabilities
• Comprehensive Training: You'll undergo training at all four bakery locations to ensure you understand each site's unique characteristics and operations
• Career Growth: Join a growing company with opportunities for advancement and professional development across multiple locations
• Flexible Leadership Role: Manage your time across locations while having the autonomy to make decisions that drive results
• Supportive Environment: Work with passionate teams who are committed to excellence and helping each other succeed
• Community Impact: Be part of multiple communities and help create memorable moments for families and businesses across our service area
• Employee Benefits: Discounts on our delicious products and flexible scheduling to support work-life balance

Ready to Lead?
If you're excited about the challenge of leadership and want to make a meaningful impact across our bakery family, we want to hear from you!

Click "Apply Now" to start your journey as our Assistant Lead Supervisor. We review applications daily and respond quickly to qualified candidates who demonstrate required experience. If selected to move to the next step, you will be invited to complete a one-way video interview.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees across all our locations.