Senior Customer Experience Specialist - End-to-End Orders
dsm-firmenich
dsm-firmenich in Princeton, NJ is seeking a Senior Specialist in Customer Experience to manage orders from entry through payment and to resolve inquiries with cross-functional teams. The role emphasizes driving KPIs, proactive communication, and strong problem-solving to ensure customer satisfaction.
The candidate will analyze service metrics, maintain data accuracy, support demand planning, and identify process improvements.
#J-18808-LjbffrVacancy posted 5 days ago
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