Sr. Account Manager

Senior Account Manager – Technical Automation & OT Sales

Location: Charlotte, NC (Hybrid – Carolinas & Southeast Territory)

Position Summary

The Senior Account Manager – Technical Automation Sales is responsible for driving profitable growth within assigned target accounts across the Carolinas and Southeast region. This role blends named-account management with strategic territory development, focusing on hunting new opportunities, expanding existing relationships, and delivering high-value automation solutions.

The ideal candidate brings deep industrial automation expertise, a strong regional network, and a proven ability to manage complex, consultative sales cycles while maintaining disciplined forecasting and pipeline management.

Key Responsibilities

• Own and grow profitable sales within assigned target accounts, with a goal of ≥30% project profitability (net of overhead).
• Actively hunt and develop new opportunities within named accounts and assigned territory.
• Maintain an accurate 12-month forecast and robust sales pipeline in Salesforce.
• Utilize AutomaTech's end-to-end sales process, from opportunity identification through close.
• Partner with Inside Sales to develop quotations and deliver proposals to prospective and existing customers.
• Collaborate with Inside Sales Managers to up-sell and cross-sell AutomaTech products and services.
• Work with the Vice President and General Manager to develop and refine a Target Account End-User List.
• Serve as the customer advocate, achieving approximately 50% customer face time.
• Engage with strategic technology partners on joint account planning initiatives, including (but not limited to): GE, Moxa, Stratus, AMDT/Octoplant, SmartSights, Kepware, and others.
• In conjunction with the EVP of Sales and Marketing, develop and execute contact and sales plans for new and existing customers.
• Assist in the development of annual sales targets and rolling forecasts (strategic and tactical).
• Participate in marketing activities such as trade shows, seminars, and content development (web materials, white papers).
• Build and maintain strong relationships with stakeholders across operations, manufacturing, engineering, maintenance, and manufacturing IT.

KPI's

• Maintain Salesforce CRM pipeline and provide accurate forecasting on a consistent monthly, quarterly, and annual basis.
• Exceeds monthly, quarterly, and annual sales targets
• Expected to drive greater than $750k in gross profit after 3 years in role.

Qualifications & Experience

• 7+ years of successful industrial automation sales experience.
• Bachelor's degree preferred in Electrical Engineering, Mechanical Engineering, Industrial Engineering, Computer Science, or related technical discipline.
• Established network of customers and business contacts within the industrial automation industry.
• Deep knowledge of industrial automation architectures, including Level 1, Level 2, and Level 3 systems.
• Strong focus on Operational Technology (OT) environments, including:
• SCADA
• Historians
• MES systems
• Industrial cybersecurity platforms
• Machine learning and analytics
• Demonstrated ability to sell complex, consultative solutions and articulate business value.
• Excellent verbal and written communication skills.
• Strong business acumen with the ability to assess long-term account value.
• Proven leadership, influence, and collaboration skills.
• Exceptional listening skills and customer-centric mindset.
• Proficiency with Salesforce.com, Microsoft Office 365, and Microsoft Teams.

Why Build a Career with Us?

Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.