Student Intern International Patient Center

MGB is hiring a Student Intern. Working on the international team, the student will perform comprehensive duties in the International Patient Center that support the needs of the International patients across our MGB population, a patient population critical to our mission. This opportunity gives you insight into our department and a variety to increase your skills and experience in a healthcare role. What You’ll Do Triage incoming inquiries in various mediums, while providing assistance to walk‑ins and telephone inquiries. Meet and greet patients and their families, providing individualized attention to patients’ needs. Perform patient registration, ensuring accuracy of international demographics and financial data elements in the Hospital registration systems. Assist with special projects, including research and collecting data and interviews regarding national and international health providers. Assist with data analysis for metrics. Send out routine communication emails regarding visitors. Perform other duties as assigned. Qualifications – High School Student Currently enrolled in High School. Exceptional interpersonal skills in order to assist both internal and external partners and potential partners. Demonstrated ability to work independently and sustain ongoing relationships with colleagues and to work collaboratively as a member of a team. Ability to multi‑task with strong attention to detail and adhere to deadlines. Exceptional verbal and written communication skills. Must be able to protect the privacy of individuals and the confidentiality of employee and applicant information. Must be proficient in Microsoft applications including Word, Excel, Outlook, and PowerPoint. Ability to work well independently or with others; requires flexibility to handle and prioritize work from various department staff. Qualifications – College Student High School Diploma completed, required. Currently enrolled in an undergraduate program. Ideal student is a rising sophomore or above in a BA/BS program at an accredited college. Exceptional interpersonal skills in order to assist both internal and external partners and potential partners. Demonstrated ability to work independently and sustain ongoing relationships with colleagues and to work collaboratively as a member of a team. Ability to multi‑task with strong attention to detail and adhere to deadlines. Exceptional verbal and written communication skills. Must be able to protect the privacy of individuals and the confidentiality of employee and applicant information. Must be proficient in Microsoft applications including Word, Excel, Outlook, and PowerPoint. Ability to work well independently or with others; requires flexibility to handle and prioritize work from various department staff. Working Model Required M‑F 8 am‑5 pm Eastern Business Hours; must be flexible based on business needs and flexibility for student intern and department. Ideal schedule will be shared before day 1. Minimum 12 hours per week required; prefer 30‑40 hours per week, e.g., 4 hrs/day × 3 days a week or 3 hrs/day for 4 days. The Brigham and Women’s Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #J-18808-Ljbffr Brigham and Women's Hospital