Veterinary Receptionist

Veterinary Receptionist

At Chagrin Valley Veterinary Clinic, we are dedicated to providing exceptional medical care while treating every client and patient like family. Our team is committed to compassionate service, excellent communication, and creating a welcoming environment for pets and the people who love them.

We are looking for a friendly, organized, and dependable Veterinary Receptionist who enjoys working with both people and animals. If you thrive in a fast-paced environment, have excellent customer service skills, and want to be part of a supportive team, we'd love to hear from you.

Job Responsibilities:

• Checking patients in, discharging patients, invoicing
• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerize billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of waiting room
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales

Skills / Qualifications:

• High School Diploma or relevant education and work experience
• Customer Service
• Organizational Skills
• Tech Savvy
• Team oriented
• Communication skills

Benefits:

• Competitive base pay plus revenue share bonus program!
• Best-in-class medical, vision, and dental insurance
• Short-term and long-term disability
• Life insurance
• 401k with match
• Paid time off
• Free continuing education
• Mental health support
• And more!