Claims Manager
DGS Office of External Affairs
The Claims Manager oversees and leads the insurance claims process within the Department of the Inspector General, ensuring all claims are handled efficiently, accurately, and in compliance with agency policies and regulatory standards. The role involves supervising claims personnel, implementing process improvements, resolving complex claims, and reducing organizational risk while maintaining customer satisfaction and fostering team development. Key qualifications Bachelor's degree in business administration, insurance, finance, risk management, or related field Minimum 8 years of experience in claims coordination, claims management, customer service, or related fields Proven track record of successfully supervising teams and managing complex claims processes Proficiency in claims management software and tools Strong leadership, analytical, communication, and negotiation skills #J-18808-Ljbffr DGS Office of External Affairs
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