After Office Hours Care Manager

After Office Hours Care Manager Syracuse Allied Health Full-time Opening on: Aug 26 2025 Psychiatry Amb Care - Nappi State of New York TH Senior Staff Assistant, NSSL3 86010 UUP (State University Professional Services Unit) Job Summary The After Office Hours Care Manager is a core member of the after hours mental health program, working closely with patient's behavioral health providers and staff. The Care Manager is responsible for supporting and coordinating the mental health care of patients, monitoring and tracking treatment response for changes in clinical symptoms and treatment side effects or complications. Supports and encourages individuals and family members to increase knowledge about their mental and physical health conditions, engage in their care, and improve adherence to treatments. Provides education and available treatment options. Facilitates referrals for other needs and supports patient medication management including monitoring adherence and ability to access obtained medications. Assists with managing patient appointments and phone calls for the mental health care team, in coordination with support staff. Provides support to patients and families where psychosocial barriers interfere with their ability to access or maintain recommended treatments for behavioral health concerns. Minimum Qualifications Bachelors degree in Psychology or a related field and two years of healthcare-related experience Bachelors degree in Nursing, with NYS RN licensure/registration (or eligibility) and two years of post-RN experience Masters degree in Social Work from a CSWE-accredited program, with LMSW, LCSW, or eligibility, and three years of relevant post-masters experience (preferably in a hospital and/or healthcare setting) *Title and salary will be commensurate with qualifications. Preferred Qualifications Preferred candidate will have experience in behavioral healthcare setting working with a multidisciplinary team and/or medical setting. Demonstrated prior interactions with patients in medical setting preferred. Work Days Nights and weekends Message to Applicants There are full-time 100% and part time 40% positions available. Recruitment Office: Human Resources #J-18808-Ljbffr Byrne Dairy