Patient Account Representative (Check Out) Role at Texas Fertility Center

Job Description

Job Description

Your MissionAs a Patient Account Representative (Check Out) at Texas Fertility Center, you’ll be the steady, welcoming finish line for patients—making sure every visit closes out accurately, clearly, and with care. This role exists to keep patient accounting precise, payments balanced, and questions answered with confidence.Key responsibilities include collecting and posting payments at checkout, verifying insurance and coordinating benefits, reconciling accounts, and preparing daily closing reports and deposit slips. You’ll also respond to billing questions with professionalism, empathy, and calm clarity.Required qualifications/skills: - Experience with healthcare billing and patient accounting- Insurance verification and benefits coordination knowledge- Payment posting, reconciliation, and cash-handling accuracy- Strong attention to detail, organization, and customer service- Proficiency with practice management/EHR systems and Microsoft Office (Excel, Word)If you’re ready to bring precision and compassion to every patient interaction, apply today.Rewards That MatterMedical, Dental, and Vision coverage; 401(k); Life Insurance; Health Savings Account; Competitive Salary; and Paid Time Off—designed to support your health, your future, and your time away.A Fast-Paced Finish LineYour day moves with purpose in our Central Austin main office—greeting patients at the close of their appointments, guiding them through next steps, and keeping the checkout flow smooth and reassuring. Between patient conversations, you’ll stay in rhythm with the front desk and clinical teams, shift focus quickly when questions come in, and wrap up the afternoon by ensuring the day’s numbers tell a clean, accurate story. By 5:00 PM, you leave knowing the final touchpoint of a patient’s visit felt organized, respectful, and genuinely supportive.