Patient Affairs and Reception Supervisor

Patient Affairs and Reception Supervisor Band 4, NHS AfC, Fixed term 12 months, Full time 30 hours per week (Monday – Friday). Site: Meadowbrook Unit, Salford. Salary £27,485 – £30,162 per annum. Closing 03/06/2026 23:59. Job overview Provide supervision of reception and oversee patient affairs services, ensuring efficient administrative support across the unit. Responsibilities include overseeing petty cash and patient funds administration, staff supervision, rota management, compliance with organisational policies and financial instructions, maintaining high standards of record keeping, and contributing to service development. Main duties of the job Supervise receptionists and admin staff, ensuring adherence to policies and procedures. Manage shift rotas and ensure adequate cover. Chair regular team meetings and disseminate information. Implement supervision and appraisal processes, including Personal Development Plans. Administer petty cash and travel expenses for patients. Assist in managing financial information systems in line with Trust protocols. Provide financial reports to senior staff as required. Conduct audits of patients' property and report findings. Conduct annual audits in line with the Trust’s financial standards and policy. Person specification Education/Qualifications Good level of education (Maths & English), Level 3 qualification or equivalent experience. RSAC 2 or other IT qualifications. Experience Experience in busy office environments. Confidentiality awareness. Experience of completing audits. Experience of cash handling. Experience with public/patients. Experience working in a healthcare setting. Use of EPR systems. Knowledge Data Protection Act. GDPR. Client confidentiality. Mental health awareness. Skills and Abilities Time management. Planning & prioritisation. Advanced IT skills. Numeracy & statistical reporting. Other Ability to travel across Trust footprint if required. EEO Statement We are aspiring to ensure our workforce is representative of the diverse communities we serve and are strongly committed to removing barriers to employment for candidates from under‑represented groups, for example BAME, Disabled and LGBT+ communities. Employer certification / accreditation badges The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020. A Disclosure to the Disclosure and Barring Service is required to check for any previous criminal convictions. Additional Information Applicants are encouraged to apply if they have experience of mental health, learning disability, or drug and alcohol services, either as a service user or a carer. Important: The vacancy may be closed at any time if sufficient applications have been received. #J-18808-Ljbffr