Manager, Billing

Overview The Billing Manager will oversee our billing and collections process. The ideal candidate will have at least five years of experience in billing and collections, including supervising a billing team. Responsibilities Manage the billing and collections processes ensuring accuracy and timeliness. Lead and mentor the billing team, fostering a collaborative and high-performing work environment and promoting best practices in the billing and collection workflow. Review and analyze billing and collection data to identify trends and areas for improvement and discrepancies. Maintain compliance with billing regulations and guidelines. Provide training and support to staff on billing and collection procedures and software usage. Develop and implement strategies to enhance billing and collection efficiencies. Develop or maintain billing policies and procedures to ensure compliance with regulator requirements, internal best practices, as well as client requirements. Oversee the collections process, ensuring prompt and efficient collection of outstanding receivables. Develop and maintain strong relationships with clients, addressing their billing and collection concerns in a professional and client-focused manner. Special projects, as assigned. Qualifications Proven experience (minimum of 5 years) in billing and collections, including supervising a billing team. Proven track record of successfully managing billing and collections processes, optimizing revenue, and reducing accounts receivable cycle time. Proven record of implementing operational and procedural improvements. Ability to work independently while managing multiple tasks effectively. Experience in managing a team. Excellent analytical and problem-solving skills, with a keen attention to detail. Strong leadership and communication skills, with the ability to collaborate effectively. An innovative team player that is willing to pitch in when needed and offer ideas to better the group. Demonstrated ability to handle sensitive and confidential information with the utmost discretion. Ability to prioritize and manage multiple tasks in a fast-paced environment. Proficiency with computers and willingness to learn new systems. #J-18808-Ljbffr