Apprentice Bartender - Catering & Banquets Encore Boston Harbor

About Encore Boston Harbor Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, an ultra‑premium spa, luxury retail, high‑end dining, and state‑of‑the‑art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single‑phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, the resort includes a six‑acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays, and retail and dining experiences that overlook the Encore Harbor Walk. Job Overview The Encore Boston Harbor Apprentice Bartender – Catering & Banquets will be responsible for working with and supporting the primary Bartender in the preparation of beverages and, where appropriate, the service of food items to guests dining at bar counters. This position requires a strong knowledge of beer, wine, champagne, liquor, and the preparation of mixed drinks, as well as an understanding of garnish preparations, health and sanitation standards. Job Responsibilities Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied. Participates in short‑and long‑term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success. Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports. Follows that all applicable internal policies, federal and state laws, rules, regulations and property‑wide controls are enforced within the department. Delivers and maintains a maximum level of property‑wide service and satisfaction. Contributes to company‑wide communication and best practices. Keeps informed of all new developments within the department. Balances multiple priorities simultaneously and meets deadlines, often in stressful and high‑pressure situations. Assists with the set‑up and breakdown of the bar before and after service. Helps to prepare garnish for beverage service. Assists with collection and transportation of dirty or soiled glassware. Polishes glassware for guest use. Cleans and maintains bar equipment and tools. Cleans and polishes guest‑facing elements of the bar, including decorative items. Delivers beverage service of high standard and in accordance with departmental standards and procedures. Where appropriate, assists with service of food to guests dining at bar counters. Communicates to his/her superior any difficulties, guest comments and other relevant information. Up‑sells and regularly replenishes beverages, abiding by responsible alcohol service regulations. Converts guests about alcoholic beverages, advising the types and styles of beverage, taking orders and serving beverage. Promotes, sells, makes and presents cocktails. Serves coffee and tea hot and in accordance with standard. Advises guests on alcoholic beverages. Complies with legal provisions of local liquor codes. Assesses guest’s intoxication level and takes appropriate action as needed. Monitors factors which interfere with the total experience of the guest. Maintains stock rotation in refrigerated and dry storage areas. Effectively operates the post‑mix syrups bulk dispense system. Operates the beer reticulation system. Adheres to stock control procedures. Professionally handles billing and payment of bills in compliance with established policies and procedures. Strictly adheres to established policies and procedures with regard to the handling of payments, credit, house funds and shift hand‑over. Works with safety as a priority, and follows department and company safety standards. Maintains relevant knowledge of industry through continuing education and training. Performs any other job‑related duties as assigned. Job Requirements Age: 21 years of age or above. Gaming and certifications: Must obtain and maintain registration or a license issued by the Massachusetts Gaming Commission and any licensing or active work cards required, including but not limited to an alcohol awareness card. Education: High school degree or equivalent preferred. Experience: Minimum 3 years working in a bar position preferred. Organizational and interpersonal skills with excellent attention to detail. Language: Conversational English required; second language a plus. Ability to read, analyze, and interpret documents and respond to common inquiries from other employees or guests. Mathematical skills: Ability to compute basic mathematical calculations and decipher various reports. Physical demands: Must regularly stand, walk, sit, and use hands to handle objects and tools; reach with hands and arms; lift or maneuver at least 50 pounds; maintain moderate physical ability. Vision: Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Physical Demands The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking. Work Environment The noise level in the work environment is typically moderate. When on the kitchen floor or some back‑of‑house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner. Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property. Legal Disclaimers Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The employer is an Equal Opportunity Employer; all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other protected status. #J-18808-Ljbffr Wynn Las Vegas