Population Health Navigator

Job Description

Job Description

Full Time, 1st Shift

The Population Health Navigator (PHN) plays a key role in advancing Self Regional Healthcare’s mission to improve patient outcomes and reduce healthcare costs through proactive, patient-centered care. Working as part of the Accountable Care team, the PHN supports Chronic Care Management (CCM) by identifying, engaging, and managing patients with complex and/or multiple chronic conditions.

The PHN collaborates closely with providers, care managers, and other interdisciplinary team members to address clinical and non-clinical needs, coordinate services across the care continuum, and support patients in achieving self-management goals. This position requires strong communication skills, clinical knowledge, and a commitment to improving the health of targeted patient populations.

Required Qualifications

• High School diploma or equivalent; CMA or LPN certification required.
• Minimum of 3 years of healthcare or community health experience, preferably in care coordination, case management, or chronic disease management.
• Strong understanding of chronic conditions such as diabetes, hypertension, heart failure, and COPD.
• Proficient in EHR systems and Microsoft Office Suite.
• Excellent interpersonal and communication skills.
• Ability to work independently while functioning as part of a collaborative team.

Preferred Qualifications

• Experience in an Accountable Care Organization (ACO) or value-based care environment.
• Knowledge of Medicare Chronic Care Management program requirements.
• Bilingual skills (English/Spanish) a plus.