Centralized Plan Coordination Manager

Plan Coordination Manager

Arc of Onondaga Centralized Services: Full-Time Opportunity Available!

Are you a strong leader with a passion for person-centered planning quality services and supporting individuals with developmental disabilities Arc of Onondaga is seeking a dedicated and experienced Plan Coordination Manager to oversee plan coordination services lead a team of professionals and ensure the delivery of high-quality person-centered supports that promote individual needs goals and choices.

In this leadership role you will provide supervision and guidance to Plan Coordinators oversee the development and implementation of habilitation plans and ensure services meet applicable regulatory requirements and agency standards.

Key Responsibilities

• Provide leadership supervision training and professional development to Plan Coordination staff.
• Oversee staff caseloads and ensure the timely completion review distribution and revision of habilitation plans assessments and required documentation.
• Ensure service plans reflect person-centered planning principles and comply with applicable OPWDD waiver and other regulatory requirements.
• Review and approve habilitation plans documentation packets individual records and service authorizations to support quality and compliance.
• Oversee admissions intakes and transfers into residential and community support programs ensuring appropriate plan and service development.
• Monitor staff performance and program documentation to maintain compliance with agency policies quality assurance standards Corporate Compliance and HIPAA requirements.
• Develop and support policies procedures and training initiatives that promote consistent high-quality service delivery.
• Collaborate with individuals supported families Care Managers clinical providers staff and outside agencies to coordinate services and address individual needs.
• Provide backup plan coordination support as needed and participate in the agencys rotating Administrator on Duty on-call schedule.
• Travel regularly to program locations to provide ongoing supervision and support to Plan Coordination staff.

Qualifications

• Bachelors degree and at least three years of relevant experience or an equivalent combination of education and experience as determined by the agency.
• At least one year of experience in plan coordination plan development regulatory compliance and/or supervisory responsibilities.
• Must be eligible for Qualified Intellectual Disabilities Professional (QIDP) status.
• Knowledge of regulatory requirements and the ability to maintain compliance with applicable standards.
• Strong leadership communication interpersonal problem-solving and organizational skills.
• Ability to manage competing priorities oversee staff performance and maintain accurate and timely documentation.
• Proficiency with computers and standard office technology.
• Valid New York State drivers license and a driving record acceptable to the agencys insurance carrier.
• Ability to travel between program locations and participate in a rotating on-call schedule.

Benefits and Perks

At Arc of Onondaga we value our employees and recognize the importance of supporting their professional growth financial well-being and work-life balance. Our benefits package includes:

• Generous Paid Time Off including:
• 12 paid holidays annually
• Vacation time
• Sick leave
• Personal days
• Medical dental and vision insurance
• Employee Resource Coordination Programs
• Employer-funded Health Savings Account (HSA)
• 401(k) retirement plan with employer matching contributions
• Public Service Loan Forgiveness (PSLF) eligibility
• Tuition reimbursement
• Ongoing professional development and career advancement opportunities
• A supportive collaborative and family-friendly workplace culture

Make a Difference with Arc of Onondaga

At Arc of Onondaga our mission is centered on supporting individuals with developmental disabilities and helping them live meaningful fulfilling lives. As Plan Coordination Manager you will have the opportunity to lead a dedicated team strengthen person-centered practices and make a meaningful impact on the quality and coordination of services throughout the agency.

If you are a collaborative detail-oriented leader who is passionate about quality compliance and person-centered support we would love to hear from you!

Arc of Onondaga is committed to equal employment opportunity.

We recruit employ train compensate and promote without regard to race religion color national origin age sex disability protected veteran status or any other basis protected by applicable federal state or local law.

Required Experience:

Manager