Section 8 Liaison

Section 8 Liaison

Provide Section 8 and tenancy administration support to property management at LLC and Trust developments: - Monitor TSAP selections. - Assist with the processing of Section 8 rentals to ensure accuracy and timely completion. - Troubleshoot cases to resolve issues: e.g., IT glitches, migration errors, head of household composition changes, etc. - Monitor compliance with annual recertification submissions, legal referrals and other tenancy administration and Section 8 landlord functions; work with development staff and residents to promote compliance and avoid loss of subsidy. - Float between assigned developments and Central Office; build relationships with development teams - Proactively monitor upcoming termination of subsidy cases and work with resident to resolve and/or coordinate processing terminated subsidies for administrative actions. - Deploy as a supplemental property resource for discrete projects when assigned (special circumstances only).

Minimum Qualifications: A baccalaureate degree from an accredited college; or An associate degree or sixty semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant-related problems; or A four-year high school diploma or its educational equivalent, and three years of satisfactory full-time experience as described in "1" above; or A satisfactory equivalent combination of education and experience as described in "1" or "2" above. Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience. However, all candidates must have a four-year high school diploma, or its educational equivalent.

Preferred Skills: - Extensive knowledge of and ability to navigate Siebel and AS400, proficiency in Word, Excel Outlook and other database systems. - General knowledge of Housing Choice Voucher (Section 8) Program and the rental process in Siebel. - Ability to establish and maintain effective working relationships with peers, superiors and Property Management staff. - Analyze situations and identify problems and offer solutions. - Ability to communicate clearly and concisely, both verbally and in writing. - Excellent detail-orientation, case research and follow up skills. - Excellent communication and organizational skills - Ability to monitor caseload and work independently. - Understanding of NYCHA and departmental policies and procedures, and overall operational structure.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.