Clinical Support Assistant

Job Description

About PsychPlus:

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At PsychPlus, we deliver high-quality mental health care while fostering a supportive work environment. Our team is dedicated to patient well-being, professional growth, and collaborative care. Join us and help make a meaningful impact every day.

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Job Description:

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PsychPlus is seeking a skilled and compassionate Certified Medical Assistant to support our clinical team and ensure a smooth, patient-centered care experience. The ideal candidate will be detail-oriented, organized, and confident in both administrative and clinical tasks. This role plays an essential part in maintaining clinic flow and delivering exceptional patient care.

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Key Responsibilities:

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Clinical Duties:

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• Assist providers with patient examinations and procedures
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• Take and record vital signs, patient history, and medical information
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• Prepare exam rooms and sterilize instruments
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• Administer medications and injections as directed by providers
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• Perform EKGs, labs, and other diagnostic tests (as applicable)
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• Support care coordination based on provider instructions
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Administrative Duties:

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• Schedule appointments and manage patient flow
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• Verify insurance and patient information
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• Maintain accurate and timely documentation in EMR systems
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• Handle patient communication, follow-ups, and call triage
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• Manage medication refills and prior authorization requests (if needed)
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Qualifications :

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• Current Certified Medical Assistant (CMA) credential
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• High school diploma or equivalent
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• CPR/BLS certification (preferred or required depending on state)
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• Prior experience in a medical or behavioral health clinic preferred
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• Strong communication, customer service, and organizational skills
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• Ability to multitask in a fast-paced environment
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• Proficiency with EMR/EHR systems is a plus
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Job Type: Full-time

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Benefits:

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• Dental insurance
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• Health insurance
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• Life insurance
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• Paid time off
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• Vision insurance
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Work Location: In person