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VP of Patient Experience - Remote & Multi-Program Hub Services

Gifthealth

Columbus, OH
  • Remote job

Gifthealth seeks a seasoned VP of Patient Experience to lead patient access and contact center operations across hubs and DTP programs. You will design workflows, QA systems, and a scalable POD-based model to deliver consistent service and rapid issue resolution. The role drives performance against AHT, CSAT, and First Call Resolution, guides staffing, and partners with Pharmacy Ops to ensure smooth handoffs and compliant patient care. #J-18808-Ljbffr Gifthealth

Vacancy posted 2 days ago
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