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Customer Service Manager

$16 - $17 per hour

Pro Food Systems, Inc

Now Hiring: Customer Service Manager - Immediate Opening

Location: Moser's Grocery Store - Fulton, MO

FLSA Status: Non-exempt

Get Paid. Get Perks. Get Ownership.

Join a 100% employee-owned company where your work directly contributes to your future. Looking for a customer service, retail management, or front-end leadership opportunity in Fulton, MO? As a Customer Service Manager, you'll lead front-end operations, support team members, and help create an outstanding shopping experience in a fast-paced grocery store environment.

What You Get
  • Weekly pay + competitive wages
  • Employee-Owned (ESOP) - earn company stock at no cost to you
  • Full-time, stable hours
  • Leadership development and advancement opportunities
  • Hands-on experience in retail operations and team leadership
  • Opportunity to grow within store leadership roles
  • A team-focused environment where you can take ownership
What You'll Do
  • Supervise front-end operations and checkout processes
  • Train, mentor, and support cashiers and front-end team members
  • Resolve customer concerns and ensure excellent customer service
  • Monitor cash handling procedures and POS system accuracy
  • Schedule staff and assign daily tasks
  • Enforce store policies and operational procedures
  • Support overall store operations and collaborate with leadership
  • Manage lottery machine operations and front-end compliance
  • Help improve customer experience and operational efficiency
  • Maintain a clean, organized, and customer-friendly front-end area
What We're Looking For
  • Previous customer service, retail, or front-end management experience preferred
  • Strong leadership and team management skills
  • Excellent communication, problem-solving, and conflict-resolution abilities
  • Experience with cash handling and POS systems
  • Knowledge of customer service best practices and store procedures
  • Ability to multi-task in a fast-paced environment
  • Professionalism, reliability, and attention to detail
  • Willingness to collaborate with fellow employee-owners and management
  • Flexible full-time availability (days, evenings, weekends, holidays)
Work Environment
  • Fast-paced grocery store front-end environment
  • Exposure to varying temperatures near entrances and exits
  • Standing for extended periods; lifting up to 25-50 lbs

This is not an official description but represents major responsibilities a new hire can expect to perform.

Start Earning Right Away - We're hiring immediately

Apply now and start building your future with us.


Salary Description


$16.00 - $17.00 / Hour
Vacancy posted 15 hours ago
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