Executive Assistant On-Site

Job Description

Job Description

Goodman Management Group is a growing community association management company with Richmond and Chesapeake offices. We are passionate about bringing new ideas and innovative technology solutions to the community management industry. We are building a team of talented individuals dedicated to making our clients' lives easier and providing them with the highest quality service possible. 

We are looking for an Executive Assistant to support on-site managers in Moseley, VA. We want to meet you if you are a tech-savvy professional with excellent customer service experience. Our ideal candidate has exceptional oral and written communication skills and can develop engaging content. You should be a ‘people person’ who can provide excellent service via phone, email, or face-to-face with community owners. 

PRIMARY DUTIES:

• Perform general office duties including but not limited to typing, file management, some accounting functions, mailing, answering telephones, etc.
• Screen and direct phone calls and distribute correspondence effectively. Expectation to respond to emails and phone calls by end of day when possible and always within 24 hours.
• Act as the primary point of contact among executives, employees, clients, and other external partners.
• Interact with residents, contractors, etc., via phone, email, and in person, and direct them to the appropriate staff member.
• Manage information flow in a timely and accurate manner. Both phone calls and emails should be monitored regularly.
  
• Format information for internal and external communication – memos, emails, presentations, reports.
• Organization and maintenance of office filing system and supply inventory.
  
• Manage the processing of completed administrative forms.
  
• Assist owners and clients with general questions, concerns, and review of accounts.
• Assist with manager-assigned tasks and projects, including, but not limited to, broadcast emails, community notifications, and updating the community calendar.
• Maintain a basic understanding and knowledge of the Association’s governing documents (Declaration, Article of Incorporation and Bylaws), Rules and Regulations, and Architectural Standards.
  
• Preparation of monthly newsletter(s) and updating of community calendar and website. 
• Working with the community Social/Event Committee to develop and implement entertainment, education, fitness, aquatics, and special events programs for the residents.
• Publish and promote events utilizing Sign-up Genius, the community website, and broadcast emails. 
  
• Coordinate outside vendors, such as food trucks, food/beverage, and entertainment for events or others. 
  
• Oversee events and ensure appropriate supervision and volunteers for each event. 
  
• Liaise with the Social/Event Committee and the Board of Directors to develop a proposed budget and the annual calendar of events to be approved for each year. 
  
• Create special notices and flyers for events or others.
  
• Handle rentals and reservations of the clubhouses. 
  
• Assist Community Managers with inspections of community amenities. 
• Assist Community Managers in answering phones, answering emails, addressing resident needs, etc. 
  
• Assist with violations, modification requests, and homeowner correspondence.
• Maintain clubhouse(s) supply inventory and order as needed.
  
• Attend events, annual meetings, and special meetings upon request.
  
• Carries out directives of Boards of Directors and Community Manager.
  
• Take reasonable safety precautions and maintain desk and office space neatly and professionally.
• Perform other duties as assigned. 
  
• Report to the Regional Manager.
  
• Work Onsite in clubhouse office Mon-Fri 8:30AM – 5PM

Minimum Education: H.S. Diploma/Equivalent

Minimum Experience: 2-3 years

WORK LOCATION:

• Moseley, VA on-site community
  

BENEFITS:

• Health, Dental, and Vision Insurance (after 30 days)

• Paid time off

• Parental leave

• Professional development
  
• Retirement plan and matching (after 30 days)
  
• Cell phone stipend
• Bonuses based on job performance