Medical Assistant - Center for Older Adults

Job Description

Job Description

Title: Medical Assistant - Center for Older Adults

Employee Classification: Medical Assistant

Campus: University of North Texas Health at Fort Worth

Division: HSC-Health Systems

SubDivision-Department: HSC-Health Systems & Clinical Aff

Department: HSC-UNT Health Geriatrics-345500

Job Location: Fort Worth

Salary: Commensurate With Experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at

Department Summary

UNT Health Clinical Practice Group is the academic clinical practice for UNT Health. Focused on improving health outcomes to build a healthier community. Clinical Practice Group primary and multispecialty care clinics are located on the UNT Health campus in Fort Worth. Our care teams extend to local hospitals, surgery centers, long-term and continuing care centers, and mobile and in-home care. The Clinical Practice Group’s interprofessional teams work collaboratively to achieve an optimized treatment plan tailored to the individual patient. Physicians, nurse practitioners, physician assistants, physical therapists, pharmacists, social workers, psychologists, specialized technicians, and nurses work together while intentionally integrating health care students, residents, and fellows to deliver care to our community.

Position Overview

UNT Health Center for Older Adults is seeking a compassionate Medical Assistant to join our dynamic team of healthcare providers at the University of North Texas Health Science Center. This role requires a candidate with strong organizational skills, a wide set of interests and skill set, and strong interpersonal communication abilities. Candidate must exhibit compassion, understanding, the ability to work well in teams, and the ability to function in a fast paced environment is critical for this position.

Minimum Qualifications

High school diploma or GED, completion of an accredited Medical Assistant Program and six (6) months of customer service experience.

Knowledge, Skills and Abilities

• Maintains and enhances clinical skills and knowledge on a regular basis; keeps up with current developments and trends in areas of expertise.
• Team Skills Seeks opportunities to accept ideas and help from coworkers to accomplish work goals; ensures smooth transition of important patient care information from one caregiver or department to another; is willing to share credit; appreciates differences in personalities; shows empathy.
• Accuracy/Attention to Detail Consistently produces thorough and timely work; attentive to details; asks questions to accurately document information and update records; shows concern for every aspect of the job; ensures excellent communication and followup.
• Respect for Standard Understands and respects the need for structured guidelines and protocols, willing to ask for clarification if something doesnt make sense and could cause harm to a patient or result in less than an excellent level of care; demonstrates compliance with required standards.
• Customer Focus Continually searches for ways to provide valueadded solutions to customers; understands and anticipates customers needs and keeps customers needs in mind when making decisions; takes responsibility for customer satisfaction and loyalty; solicits customer feedback to ensure satisfaction.

Preferred Qualifications

• Graduation from an accredited Medical Assistant program

Required License/Registration/Certifications

• Medical Assistant Certification, and CPR (BLS) certification.

Job Duties

• Measure patient vital signs and complete patient intake following UNT Health procedures and clinic workflows. 
• Monitor clinic flow, ensuring rooms are full and providers are notified of patient arrival, following department workflows. 
• Prepare exam rooms for patient examinations, keeping the rooms neat, clean and fully stocked. Clean and sterilize instruments and properly dispose of contaminated or expired medical supplies.
• Thoroughly complete provider orders, referrals, and insurance authorizations to ensure timely delivery of care and provide patient with information as needed. 
• Deliver culturally competent care that respects each patients individual beliefs. 
• Schedule appointments, verify insurance, manage patient charts (electronic or paper).
• Provide patients with instructions on procedures, follow-up care, assist with referrals and scheduling follow-up visits. 

Physical Requirements

• Moving about to accomplish tasks or moving from one worksite to another.
• Repeating motions that may include the wrists, hands and/or fingers.
• Sedentary work that primarily involves sitting/standing.
• Lifting and Moving objects up to 20 pounds.
• Communicating with others to exchange information.

Environmental Hazards

• No adverse environmental conditions expected.
• Exposure to fumes or airborne particles.

Work Schedule

Monday-Friday 8:00am-5:00pm

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.