Employee Advocate

Summary of Job: This position is responsible for providing an exceptional employee experience by delivering first‑class customer service and HR support in the areas of onboarding, benefits, engagement, compliance, offboarding, and HRIS. Essential Duties and Responsibilities: Serve as the primary point of contact for dedicated business units; serve as SME to answer questions on People Services programs, processes, policies, and HRIS. Assist in driving change, engagement, and retention within the dedicated business units through communication, training, and feedback. Deliver a seamless onboarding process for new hires where each person feels welcome, supported, energized, and educated on the programs designed for them to thrive; ensure all onboarding tasks are completed within 3 days of their start date. Administer employee benefit plans, including open enrollment, life event changes, terminations, QMCSOs, EOIs, and 401(k) distributions/loans. Assist with annual benefits open enrollment to ensure employees understand their plan options and complete their enrollment for the next plan year. Manage and coordinate all testing required under the drug‑free workplace program, including random, DOT, job site‑specific, and reasonable suspicion testing. Coordinate enrollment in a drug treatment program when necessary. Administer and document leaves of absence and accommodations, including but not limited to disability, FMLA, ADA, personal, and military leaves; escalate employment decisions to the manager. Guide managers through employee relations, including disciplinary actions, performance improvement plans, grievances, and terminations. Review and approve disciplinary actions in Workday. Organize and execute company events, including but not limited to the Company Picnic, Christmas Parties, and the Annual Music City Corporate Challenge. Continuously analyze all areas of responsibility to optimize efficiency and make recommendations to improve the overall employee experience. Build strong relationships with team members across all business units by demonstrating respect and openness to different viewpoints, and ensuring effective collaboration to achieve collective goals. Special projects and other duties as assigned. Handle stress and job demands. Work cooperatively with others. Education and Experience Bachelor’s degree in Human Resources or related field preferred, or equivalent experience. 3‑4 years of experience in Human Resources. Solid foundational knowledge of benefits/general HR processes, regulations, and laws; familiarity with ACA, HIPAA, COBRA, DOL, and IRS regulations. Experience with an HRIS system preferred. Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint to include professional work experience creating tables, charts, graphs, and formulas. Skills Proven ability to maintain a high level of confidentiality and handling of sensitive information. Exceptional attention to detail; highly organized with ability to prioritize required tasks. Strong analytical, problem‑solving, and process improvement skills. Customer‑service orientation paired with strong interpersonal and oral/written communication skills. Self‑starter who quickly learns new business processes, new systems, and tools. Self‑motivated and able to work well within a fast‑paced environment. Company Perks & Benefits Physical: Comprehensive health, dental, and vision insurance, plus free virtual primary care, mental health, and urgent care services for employees and their family members. Financial: Earned Wage Access (EWA) – access a portion of your earned pay before payday, 401(k) company match, HSA contributions, and company‑paid life and long‑term disability insurance. Community: Company‑supported volunteer opportunities to make a real impact. Career: Free trade training through Lee Company University (LCU), paid time off (PTO), and career growth opportunities. Relational: Paid time off (PTO), holidays, and chaplain services for support when you need it. Lee Company is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate on the basis of race, color, religion, gender, age, national origin, veteran status, disability, genetic information, or testing, or family and medical leave. #J-18808-Ljbffr Dormont Manufacturing Co