Banquet Server

Banquet Server

Join Our Team at the Prestigious Colleton River Club!

We are currently seeking talented and dedicated individuals to join our esteemed team as Banquet Servers in delivering warm and gracious hospitality to our members and guests. Only candidates with banquet experience will be considered.

The role of a Banquet Server is crucial in ensuring the smooth execution of events and banquets within a private club setting. Banquet servers play a pivotal role in providing exceptional service to members and guests during events, weddings, meetings, and other special occasions hosted by the club.

Essential Duties & Responsibilities:

1. Setup and Preparation: Assist in the setup, arrangement, and break down of banquet area, ensuring tables, chairs, linens, silverware, and glassware are properly set according to event specifications. May include preparing condiments for the event.
2. Service Delivery: Provide prompt, efficient and personalized service. Ensure adherence to proper serving etiquette and presentation standards.
3. Customer Interaction: Interact professionally with guests, attending to their needs and inquiries promptly. Anticipate guest needs and requests while delivering prompt response to ensure a positive dining experience.
4. Team Collaboration: Collaborate effectively with other banquet servers, bartenders, chefs, and event coordinators to ensure seamless execution of events. Work cohesively as part of a team to meet service standards and exceed guest expectations.
5. Maintain Cleanliness: Maintain cleanliness and organization of banquet areas, including dining tables, service stations, and back-of-house areas. Ensure proper sanitation and hygiene practices are followed in compliance with health and safety regulations. This includes personal appearance and hygiene as well.
6. Problem Solving: Handle guest concerns and complaints professionally and escalate issues to the appropriate supervisor when necessary. Proactively address any challenges that may arise during events to ensure guest satisfaction.
7. Adherence to Policies: Adhere to club policies, procedures, and standards regarding service, alcohol service, safety, and conduct. Uphold the club's reputation for excellence in hospitality and service delivery.
8. Perform other duties as assigned.

Pay Rate: $20.00 per hour. Job Classification: Non-exempt

Required Knowledge, Skills & Abilities:

• Attention to detail and a focus on providing high quality & timely service.
• Interpersonal Skills - Focuses on solving conflict, listens to others without interrupting; Remain open to others' ideas.
• Verbal Communication - Speaks clearly and in a positive, professional manner.
• Teamwork - Contributes to building a positive team spirit; shows respect and promotes an inclusive and harassment-free environment.
• Professionalism - Approaches others in a tactful manner and treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent.

Required Education/Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED.
• One to two years related experience and/or training in fine dining atmosphere.
• A working knowledge of wine, spirits, and food.
• Or equivalent combination of education and experience.

Physical Requirements and Work Environment The physical and environmental demands outlined below are representative of those an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Stand and walk
• Sit, talk, and hear
• Must be able to lift and/or move up to 50 pounds or more
• Work in conditions with a moderate noise level
• Ability to work in all types of weather conditions

Colleton River Club is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other characteristics required by law.