POS Support Technician (Korean Bilingual)

Bluu Inc., founded in 2007, is an end-to-end POS hardware service provider for merchants nationwide. Bluu Inc. is a leader in developing innovative POS software, with its hardware installed across numerous locations and trusted by many international franchise retailers. Location: Farmers Branch, TX, Full Time Job Description Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible Prepare/stage POS hardware and software for deployment Maintain POS department equipment and tools Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks Monitor system performance and troubleshooting issues Provide documentation as required Qualifications And Skills Excellent communication skills Bi-lingual in English & Korean POS/PC support related experience preferred Able to work off-site occasionally Business travel may be required Flexible work hours, as well as Saturdays available CompTia A+ preferred Benefits Group Health Insurance ( Medical, Vision, Dental) Employer paid Life Insurance Paid Sick and Vacation Days Gym Support Lunch Support 401K with company matching #J-18808-Ljbffr United Merchant Services, Inc.