Marketing Operations Manager

Marketing Services Manager

Fabick Cat is looking for a highly organized, execution-focused leader to help drive one of the most fast-moving and dynamic teams in the organization. This role is built for someone who thrives in the middle of action -- balancing priorities, solving problems, supporting people, and helping turn big ideas into real-world execution across the business. The Marketing Services Manager will lead a talented and highly collaborative team responsible for supporting business units across the company through campaign execution, creative coordination, digital support, communications, events, promotions, and customer-focused initiatives. This role plays a critical part in helping the organization move quickly, stay aligned, and deliver a best-in-class customer experience across every touchpoint. This is not a sit-back-and-delegate management role. It's a hands-on leadership position for someone who enjoys being deeply involved in projects, partnering with teams across the company, making decisions, solving challenges, and helping people do their best work. The right person will bring strong operational leadership, sound judgment, urgency, adaptability, and the ability to keep teams and projects moving in a fast-paced environment where priorities can shift quickly.

Responsibilities:

• Lead day-to-day execution, coordination, and prioritization of projects and initiatives across multiple business units
• Support and develop a high-performing team including Marketing Coordinators, Digital Specialists, and creative support resources
• Help drive project workflow, communication, accountability, and execution across multiple teams and stakeholders
• Partner closely with leadership to help turn strategic direction into organized, high-quality execution
• Coordinate campaigns, promotions, communications, events, creative development, and customer-facing initiatives
• Help remove roadblocks, solve problems quickly, and maintain momentum across projects and priorities
• Support collaboration between creative, digital, customer support, events, and business unit teams
• Maintain high standards for quality, consistency, communication, and customer experience
• Manage competing priorities while helping teams stay organized, focused, and aligned
• Support operational improvements, process efficiencies, and team coordination efforts across the department

Requirements: Required Skills

• Strong project management and organizational skills
• Exceptional problem-solving abilities and ability to manage multiple priorities under pressure
• Effective communication and leadership skills
• Experience coordinating creative projects and campaign execution
• Experience supporting campaigns, promotions, and cross-functional initiatives
• Understanding of digital engagement and customer-focused communication
• Vendor coordination and relationship management experience

Preferred Characteristics

• Customer-focused mindset
• Highly organized and detail-oriented
• Proactive and adaptable
• Collaborative and team-oriented
• Decisive and solution-focused
• Calm under pressure
• Comfortable operating in a fast-paced, evolving environment
• Strong sense of ownership and accountability

Physical Demands & Work Environment: Primary work is performed in an office or service facility environment with frequent communication by phone and computer. Tasks involve sitting for extended periods, using hands and fingers to operate a computer and telephone, and reaching with arms. Occasional standing, walking, bending, stooping, crouching and kneeling may be required, especially when verifying equipment status in the yard or assisting with parts logistics. Employees are regularly required to talk and hear to communicate with technicians and customers; specific vision abilities include close vision, distance vision, color vision, depth perception and the ability to adjust focus. Must be able to lift and move up to 25 pounds occasionally (e.g., moving parts or equipment files) and safely handle heavier loads up to 50 pounds with assistance when necessary. Work may occasionally involve exposure to a warehouse or outdoor environment with moderate noise and varying weather conditions; appropriate personal protective equipment (PPE) should be used as required. Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.