Principal TPM - Prime Video, AI Automation

Overview As a Principal Technical Program Manager on the core team, you will define and frame ambiguous, undefined problem spaces across Prime Video's AI landscape, driving clarity where business objectives and technical strategy have not yet been articulated. You may not know what the problem is before starting. You will own the end-to-end strategy, execution, and launch of transformation programs that span multiple organizations across Prime Video, Amazon Entertainment, and adjacent Amazon businesses. You will influence architectural decisions and resource allocation at the VP+ level, serving as a strategic advisor who shapes investment decisions and multi-year technology roadmaps. Responsibilities Consistently meet challenging deadlines and deliver high-quality solutions that enable the Prime Video platform to scale to meet growing customer demand. Strong knowledge of current and emerging AI technologies and technology-driven workflows, with the ability to evaluate new capabilities, identify opportunities for innovation, and guide cross-functional teams through responsible technology adoption and integration. Proactively identify and mitigate risks related to both traditional systems and automation deployments, including model drift, data quality, and ethical considerations, communicating regularly with stakeholders on project status and issues. Demonstrate deep technical expertise in cloud infrastructure, distributed systems, and large-scale data processing, with familiarity in modern machine learning technologies and their practical applications. Partner closely with engineering, product, and business leaders to align initiatives with high-level objectives and achieve measurable improvements in efficiency or customer experience. Communicate ideas effectively to a wide range of audiences, foster constructive dialogue, and lead the resolution of contentious technical issues. A day in the life Driving clarity in ambiguous problem spaces and defining strategy where none exists. Advising Leadership/stakeholders on trade-offs, risks, and strategic direction. Creating and optimizing cross-org structures and mechanisms that enable teams to move faster. Serving as the escalation point for critical technical decisions spanning multiple organizations. Force multiplying by building frameworks, mechanisms, and best practices that scale beyond your direct programs. Thinking big and working with senior leadership, business stakeholders, and engineering teams to define vision, strategy, and requirements that span organizational boundaries. About The Team The core TPM team is responsible for running large initiatives across Prime Video to improve existing or build brand new experiences to help Amazon customers discover great content and get personalized recommendations on our apps on a verity of surfaces (e.g. Web, iOS/Android, FireTV, Living Room devices). Basic Qualifications 10+ years of working directly with engineering teams experience 10+ years of technical product or program management experience 10+ years of software development experience Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems Experience owning/driving roadmap strategy and definition Experience managing programs across cross functional teams, building processes and coordinating release schedules Experience managing programs across multiple organizations, building cross-org mechanisms, and driving alignment at the executive level. Preferred Qualifications Experience in the streaming, entertainment, or media industry, with knowledge of how marketing content is produced and distributed across global markets Experience driving adoption of AI-native solutions across marketing organizations, enhancing existing workflows with automated, outcome-based approaches Experience partnering with science and ML teams on model development, evaluation, and integration into production systems at scale Experience designing and evaluating system-level technical architecture at scale EEO and Benefits Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, WA, SEATTLE - 177,000.00 - 239,400.00 USD annually Company - Amazon.com Services LLC Job ID: A10462487 #J-18808-Ljbffr Prime Video & Amazon MGM Studios