Delivery Manager

Delivery Manager

Bridgenext is a digital consulting services leader that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our global consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering, automation, data engineering, and infrastructure modernization services, while elevating brands through digital experience, creative content, and customer data analytics services.

Don't just work, thrive. At Bridgenext, you have an opportunity to make a real difference - driving tangible business value for clients, while simultaneously propelling your own career growth. Our flexible and inclusive work culture provides you with the autonomy, resources, and opportunities to succeed.

Position Description

We are seeking a Delivery Manager who will serve as a critical leader within our Salesforce practice, acting as both a hands-on delivery owner and a trusted client-facing partner. This role is a unique blend of delivery leadership and relationship management, requiring someone who can drive execution while also building strong, lasting relationships.

This individual will play a highly visible role as one of the primary faces to one of our largest Salesforce customers, representing the organization with credibility and professionalism. As one of our key European-based team members, this person will also support regional alignment and collaboration across distributed teams.

The ideal candidate brings strong Salesforce fluency, thrives in agile delivery environments, and has a proven ability to balance execution with stakeholder engagement at senior levels.

Responsibilities include but are not limited to:

• Client Management: Act as the main point of contact for clients, building trusted partnerships within an organization, and ensuring satisfaction with project outcomes
• Project Delivery: Lead the end-to-end delivery of digital projects, ensuring scope, timeline, budget, and quality targets are met following best practices and meeting client business needs
• Serve as the primary liaison between business stakeholders (including actuarial and innovation teams), Salesforce delivery teams, and Bridgenext & client leadership
• Partner with technical teams to ensure successful Salesforce solution design, delivery, and adoption, maintaining accountability for overall platform outcomes
• Provide Salesforce thought partnership to clients and internal teams, translating business requirements into effective Salesforce-driven solutions
• Coordinate delivery across onshore and nearshore/offshore teams, managing dependencies and risks
• Continuous Improvement: Identify process enhancements and delivery best practices to drive efficiency and consistency across accounts
• Financial Oversight: Track budgets, ensure profitability targets, and manage scope changes effectively
• Lead the establishment, governance, and ongoing management of a Center of Excellence (CoE) spanning multiple business units within a large enterprise, driving standardization, best practices, and cross-functional alignment
• Represent the organization as part of the European presence, collaborating across global teams and time zones
• Oversee delivery planning and sprint execution, ensuring transparency, accountability, and alignment to business goals
• Proactively identify and resolve delivery risks, blockers, and cross-team dependencies
• Drive continuous improvement in agile practices and delivery effectiveness

Workplace: Working remotely from location within commutable distance to office Madrid OR Barcelona, Spain

Must Have Skills:

• Proven experience as a Delivery Manager, Product Owner, or Agile Delivery Lead
• Strong Salesforce platform understanding, delivery lifecycle, and stakeholder conversations, with the ability to confidently engage in both business and delivery conversations related to the platform
• Experience leading or supporting Salesforce implementations or programs, with an understanding of core clouds (e.g., Sales, Service, Data Cloud, Marketing Cloud, Experience Cloud) and delivery lifecycle
• Demonstrated ability to act as a client-facing leader, building relationships and managing senior stakeholders
• Experience leading end-to-end delivery in agile environments (Scrum, Kanban, or hybrid)
• Experience working with distributed, nearshore/offshore teams
• Strong backlog management, sprint execution, and release planning experience
• Excellent communication and interpersonal skills, with the ability to influence and build trust
• Advanced English proficiency for global collaboration
• Experience working with Enterprise customers

Preferred Skills:

• Fluency in French (Nice-to-have)

Professional Skills:

• Highly personable and relationship-oriented, with a strong client-first mindset
• Strong executive presence and ability to represent the organization externally
• Excellent written, verbal, and presentation skills
• Collaborative, adaptable, and calm under pressure
• Self-sufficient and proactive, with strong ownership and accountability
• Creative problem solver with a focus on practical, high-quality outcomes

Bridgenext is an Equal Opportunity Employer

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