Director, AI Product Design

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024).

HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations.

HackerOne Values

HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.

Director, AI Product Design Remote Location: Boston, MA; Seattle, WA; San Francisco Bay Area; Austin, TX; Washington, DC; or London, UK Position Summary

HackerOne is looking for a Director, Product Design to lead and scale our design function as we build the next generation of AI-native security products. In this role, you will guide a team of designers responsible for shaping intuitive, high-impact experiences across the HackerOne platform while helping organizations discover and remediate vulnerabilities faster and more effectively.

Reporting to the Chief Product Officer, you will play a central role in defining how design evolves in a world where software creation is becoming increasingly AI-driven. You will help inspire and lead the organization toward a design-first mindset-one where design thinking becomes a core pillar of how complex systems are imagined, built, and operated.

As HackerOne evolves its platform around Continuous Threat Exposure Management (CTEM), you will help define the next generation of human-computer interaction, where intelligent agents increasingly act as the primary workforce. In this future, systems will be designed for agent-to-agent interaction at scale, while humans serve as trusted partners providing oversight, accountability, and strategic decision-making. Your work will also focus on designing visualization and interaction models that simplify complex workflows, enable confident decision-making, and make advanced security workflows accessible to both machines and humans.

At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Boston, MA; Seattle, WA; San Francisco Bay Area; Austin, TX; Washington, DC; or London, UK . We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together - fostering collaboration, connection, and in-person moments that enrich our culture - while still preserving the benefits of remote work.

What You Will Do

Success in the Director, Product Design role will be accomplished by delivering on the responsibilities below in alignment with the principles that define how we work at HackerOne.

• Inspire and guide the organization toward a design-first mindset, helping teams embrace design thinking as a core discipline in building complex AI-native systems and shaping the future of HackerOne's platform.

• Lead and develop a team of product designers, creating the systems, processes, and leadership culture that Multiply Your Impact across the product organization while enabling designers to deliver high-quality experiences at scale.

• Partner with Product, Engineering, and executive leadership to define the long-term vision for how design shapes AI-native security platforms, ensuring teams consistently Own the Outcome for product usability, clarity, and customer impact.

• Champion an AI First approach to product design by creating interaction models, workflows, and experiences where intelligent agents perform the majority of operational work while humans provide trust, oversight, and strategic decision-making.

• Design the future of human-computer interaction in HackerOne platform by defining patterns for agent-to-agent interactions, human-in-the-loop oversight, and transparent AI systems that support trust and accountability.

• Lead the development of visualization strategies that simplify complex security use cases, enabling users to understand risk, prioritize actions, and make informed decisions across highly complex workflows.

• Apply First Principles Problem Solving to rethink traditional security workflows, designing systems that simplify complexity and unlock new ways for humans and AI agents to collaborate effectively.

• Use Data-Driven Decision Making to guide design priorities, evaluate product experience outcomes, and continuously improve usability, adoption, and platform effectiveness.

• Establish and scale a product design system that enables consistent user experiences, accelerates product development, and supports the evolution of AI-native product interactions across the HackerOne platform.

Minimum Qualifications

• 10+ years of experience in product design, including leadership roles within B2B SaaS product organizations

• Demonstrated experience leading and developing high-performing product design teams

• Experience designing AI-enabled or AI-native product experiences, including human-in-the-loop workflows, automation systems, or intelligent decision-support tools

• Experience scaling design functions within high-growth SaaS environments

• Proven success building or scaling product design systems for complex software platforms

Preferred Qualifications

• Experience designing products for developer platforms, security platforms, or technical user audiences

• Background working in the cybersecurity or security research ecosystem

• Experience designing AI-assisted workflows that combine automation with expert human decision-making

• Background in Human-Computer Interaction (HCI) or experience designing interaction models for complex systems, human-AI collaboration, or agent-driven workflows

Compensation Bands:
San Francisco

$270K - $300K * Offers Equity

Seattle, Austin, Boston, DC

$243K - $297K * Offers Equity

London, UK

$137K - $168K * Offers Equity

#LI-remote

Job Benefits:

• Health (medical, vision, dental), life, and disability insurance*

• Equity stock options

• Retirement plans

• Paid public holidays and unlimited PTO

• Paid maternity and parental leave

• Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)

• Employee Assistance Program

*Eligibility may differ by country

We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Visa/work permit sponsorship is not available.

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

Compensation Range: $243K - $300K