Pharmacy Technician - AMS

Overview:

Join our team as an  AMS Pharmacy Technician and play a vital role in patient care. In this position, you will work under the direct supervision of the AMS Pharmacist to provide essential administrative and non-clinical support. Your work directly ensures the smooth operation of our Anticoagulation Management Services program and helps maintain high-quality care for our patients.

 

Responsibilities:

Patient Engagement & Communication

• Manage phone lines: Answer incoming calls and route inquiries or escalate concerns to the pharmacist.
• Outreach: Complete INR reminder calls and notify patients of normal INR results.
• Information gathering: Collect general, non-clinical patient data during phone interactions.

Data Entry & Administrative Support

• Prescription management: Accurately enter prescription refill requests.
• Scheduling: Book patient INR appointments and manage scheduling changes.
• Coordination: Contact outside medical facilities to retrieve missing INR results or medication records.

Records Management

• System updates: Input external INR lab results into patient electronic profiles.
• Profile maintenance: Enter and update patient information for new and existing patients.
• Order processing: Manage documentation for AMS enrollments, renewals, and provider changes.

Clinical Escalation

• Identify patient needs: Immediately alert the AMS Pharmacist when patient responses or data require clinical judgment or pharmacist intervention.

Qualifications & Skills

• License: Illinois Pharmacy Technician Registration/Certification requirements, e.g., CPhT.
• Skills: Excellent phone etiquette, strong data entry accuracy, and exceptional organizational skills.
• Tech savvy: Experience with electronic health records (EHR) and pharmacy management systems preferred.
• Team player: Ability to work well with other clinical staff.

Qualifications:

Education & Experience

• Education Requirements: High school diploma, or G.E.D.
• Work Experience: Previous pharmacy technician experience is preferred

Carle Health Company Overview:

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

 

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: View email address on careers.carlehealth.org.

Salary Range: The compensation range for this position is $17.6per hour - $28.51per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.