External Care Manager (ECM)

Complete Care Careers

Job Description

Complete Care is hiring an External Care Manager (ECM) to support our Chicago market across three skilled nursing facilities. This role is ideal for someone who thrives in a fast-paced, field-based environment and enjoys building strong relationships with hospital partners.

As an ECM, you will play a key role in driving admissions by coordinating patient transitions from hospitals to our facilities.

Responsibilities for External Case Manager (ECM):

Build and maintain relationships with hospital case managers, discharge planners, and social workers
Serve as the main point of contact between hospitals and Complete Care facilities
Coordinate patient referrals and ensure smooth transitions to post-acute care
Conduct daily in-person visits to hospitals in the Chicago area
Partner with admissions, clinical, and leadership teams to support census goals
Track referral activity and identify opportunities for growth

Qualifications for External Case Manager (ECM):

Experience in healthcare admissions, marketing, case management, or hospital liaison role
Skilled in relationship-building and communication
Knowledge of hospital discharge planning and post-acute care preferred
Self-motivated and able to work independently in the field
Willingness to travel locally within the Chicago region
Clinical background (RN/LPN) is a plus, but not required

Why Join Complete Care?

Growth-focused organization with multiple facilities
High-impact role with visibility to leadership
Opportunity to build strong hospital partnerships and drive results

Apply today to join a team focused on quality care and strong community partnerships.

Now Hiring: External Case Manager (ECM)
#LI-LA1

Apply

Vacancy posted 28 days ago

Similar jobs that could be interesting for youBased on the External Care Manager (ECM) in Chicago, IL vacancy

Critical Care Unit Manager
...System d/b/a Sinai Chicago, we take health care personally. Excellence in health care is... ...Position Purpose: As a Clinical Manager within Sinai Chicago, you will manage the... ...excellence in service with internal and external customs as evident by the ability to effectively...
Suggested
Work experience placement
Work at office
Sinai Chicago
Chicago, IL
4 days ago
Social Work Care Manager Per Diem
...Center Hospital: Rush University Medical Center Department: Care Management Work Type: Restricted Part Time (Total FTE less than 0.5) Shift... ...customer satisfaction among patients, families, physicians, external case managers, payors, vendors, and inpatient staff. Actively...
Suggested
Hourly pay
Daily paid
Part time
Internship
Shift work
Rush University
Chicago, IL
18 hours ago
BEHAVIORAL HEALTH CARE MANAGER
...Behavioral Health Care Manager The Behavioral Health (BH) Care Managers will build relationships with patients, assess, and identify patient needs, and connect them with community-based care teams. BH Care Managers will serve as a bridge between the patient, the medical...
Suggested
Flexible hours
Habilitative Systems
Chicago, IL
4 days ago
Housing Case Manager
...Housing Case Manager The Housing Case Manager assists supportive housing clients maintain... ...month. Participates in all mandatory external and internal meetings or trainings.... ...Respectful, compassionate and quality care Affordable and equitable services and...
Suggested
Full time
Local area
Immediate start
Christian Community Health Center
Chicago, IL
1 day ago
Field Care Manager, Behavioral Health
$2,500 per month
...Become a part of our caring community Humana is looking for a Field Care Manager, Behavioral Health to join the IL Medicaid team. In this position, you will report to the Manager, Care Management and connect with members both face-to-face and telephonically. The Field...
Suggested
Full time
Temporary work
Apprenticeship
Work at office
Remote work
Work from home
Home office
Monday to Friday
Humana
Chicago, IL
5 days ago
Registered Nurse Care Manager
$35.19 - $62.17 per hour
...rounds to review changes in patient status, progression and level of care, and discharge plans for all assigned patients to identify... ...Critical thinking and problem-solving skills [Required] Ability to manage multiple tasks and prioritize levels of importance [Required]...
Full time
Work experience placement
Local area
Monday to Friday
Shift work
AdventHealth
La Grange, IL
4 days ago
Community Based Case Manager
...Community Based Case Manager Until Filled (CST) Case Management Chicago, IL, USA 48000-50000 per year Full Time This... ...participant concerns and act as a representative of Deborah's Place to external resources. Qualifications and Requirements Education:...
Full time
Work at office
Deborah’s Place
Chicago, IL
5 days ago
Community Health Worker
$45k - $52k
...their social needs and overcome barriers to care. This role fosters trust and builds... ...through enrollment in both internal and external services. Duties and Responsibilities... ...in this job description restricts management's right to assign or reassign duties and...
Work at office
Local area
Monday to Friday
AbsoluteCARE Inc
Chicago, IL
5 days ago
Community Health Worker
$18.5 - $35.29 per hour
...surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves... ...closely with Medical Social Workers to manage patient care plans, support care team... ...Oak Street Health center, patient's home, external medical provider facility, community setting...
Hourly pay
Full time
Local area
Flexible hours
Oak St. Health
Blue Island, IL
4 days ago
Community Health Worker
...appointments Enroll eligible patients in disease management program(s) and provide disease specific and preventive care patient education according to program... ...Provides excellent customer service to internal and external customers Assists patients in scheduling...
Remote work
Shift work
3 days per week
PCC Community Wellness Center
Chicago, IL
5 days ago
Community Health Worker
...newly diagnosed or previously diagnosed, to engage in medical care and case management services. The Community Health Worker will refer PLWH for... ...with patients, staff members, community partners, external agencies, etc. Ability to work as a member of a multi-disciplinary...
Full time
Flexible hours
Weekend work
Afternoon shift
Christian Community Health Center
Chicago, IL
3 days ago
Housing Case Manager
$41.21k - $44.3k
Job Title Housing Case Manager Department Housing and Supportive Services Salary $41,212... ...rooted in Harm Reduction and Trauma-Informed Care. Conduct eligibility assessments and pre... ...use services through internal and external referrals. Mediate landlord‑tenant issues...
Permanent employment
Full time
Work at office
Local area
Flexible hours
Weekend work
Afternoon shift
Weekday work
La Casa Norte
Chicago, IL
2 days ago
Housing Case Manager - Bilingual Spanish
...goals are participant driven. Our case management philosophy is strengths-based and trauma... ..., while practicing and encouraging self-care. Hospitality – We create uplifting,... ...required for internal management reports, external funding sources, and regulatory agencies...
Permanent employment
Full time
Temporary work
Work experience placement
Work at office
Remote work
Weekend work
Afternoon shift
Early shift
Inspiration corporation
Chicago, IL
7 days ago
RN Care Manager
$41.2 - $62.17 per hour
...Job Description: The RN Hospital Care Manager I delivers comprehensive care management services to designated patients, leveraging clinical expertise for screenings, assessments, and evaluations. This role involves developing and implementing patient-centered care...
Hourly pay
Remote work
Shift work
Weekend work
Intermountain Health
Chicago, IL
2 days ago
External Manager in Training
$21.05 - $21.3 per hour
## External Manager in TrainingApplylocations: Store 4706902 Chicago ILtime type: Full timeposted on: Posted Todayjob requisition id: R605713Midwest BU - Region 01 - Market 11: 190 W Madison, Chicago, Illinois 60602# **Shift Availability**Flexible (Days, Evenings, Overnights...
Full time
Casual work
Flexible hours
Shift work
Night shift
Weekend work
Afternoon shift
Circle K Stores Inc.
Chicago, IL
2 days ago
Bilingual Foster Care Case Manager
...Job Description Job Description Description: The Foster Care Case Manager ensures overall coordination and management of cases through... ...about the case regularly with the supervisor and external service providers; keeps the supervisor informed of any incidents...
ASSOCIATION HOUSE OF CHICAGO
Chicago, IL
28 days ago
Residential Services Manager
...Residential Services Manager This position is located in Evanston, Illinois. The Residential... ...coverage, and promote client safety and care. Regularly monitor residential... ...Collaborates with internal teams and external partner agencies to support coordinated,...
Immediate start
Shift work
Night shift
Afternoon shift
Weekday work
YWCA Evanston/North Shore
Evanston, IL
2 days ago
RN Care Manager Weekend
$40.45 - $62.7 per hour
...RN Care Manager-Weekend Hourly Pay Range: $40.45 - $62.70 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights Location: Evanston, IL Full Time: 40 hours/4 10-hour day shifts...
Hourly pay
Full time
Part time
For contractors
Weekend work
Day shift
Weekday work
Endeavor Health Services
Evanston, IL
1 day ago
Care Manager II
$60k
...adults, dedicated to enhancing quality of life through compassionate care, innovation, and community engagement. Guided by our mission to... ...of the communities we serve. Role overview The Care Manager will serve as an integral part of the agency's Care Management...
Full time
Temporary work
Local area
Monday to Friday
CJE SeniorLife
Berwyn, IL
2 days ago
Medicaid ACO Care Manager
...Description Job Description Hybrid Temp to Hire, Medicaid ACO Care Mgr. RN/LPN/LSW/LCSW Chicago, IL Our client, an ACO located... ...west side of Chicago, is seeking an experienced Medicaid ACO Care Manager (RN/LPN/LSW/LCSW). The main purpose of this position is to...
Temporary work
Work experience placement
Immediate start
Weekend work
Managed Care Staffers
Chicago, IL
5 days ago
Care Manager
...wellness and providing quality, affordable healthcare for Lawndale and the neighboring communities. Position Summary The Care Manager is responsible for working as part of a care team to provide care management services for patients with high medical needs and...
Lawndale Christian Health Center
Chicago, IL
5 days ago
Care Manager
...relationships that brighten every day. What You'll Do: Assist with ADLs including bathing, dressing, grooming, mobility, and personal care Follow Individualized Service Plans (ISP) and document changes Promote safety, dignity, and independence Engage residents...
Shift work
Dignity Home Care Inc
River Forest, IL
18 hours ago
Community Programs Manager
$48k - $50k
...JOB TITLE: Community Programs Manager REPORTS TO: Associate Director of Engagement FLSA STATUS: Full-Time. Salary, Exempt COMPENSATION... ...to communicate effectively with a broad range of internal and external constituencies. Familiarity with Microsoft Office Suite, Tessitura...
Full time
Work at office
Arts Hacker
Chicago, IL
4 days ago
Home Care Operations Manager
...NEXGEN Healthcare Management LLC is seeking a Home Care Branch Manager responsible for operational management and regulatory compliance. The role includes overseeing agency operations, leading personnel, and ensuring quality care. The ideal candidate has supervisory experience...
NEXGEN Healthcare Management LLC
Evergreen Park, IL
3 days ago
RN Care Manager
$40.45 - $62.7 per hour
...is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: RN Care Manager Location: Evanston, IL Full Time: 40 hours/week Hours: Monday-Friday, 8:30a-5:00p, rotating every 4-6 weeks One...
Hourly pay
Full time
Part time
For contractors
Summer holiday
Monday to Friday
Endeavor Health Services
Evanston, IL
4 days ago
RN Care Manager
$40.45 - $62.7 per hour
...RN Care Manager – Evanston, IL Hourly Pay Range: $40.45 - $62.70, determined by expertise and years of experience. Position highlights: Full-time, 40 hours/week Monday-Friday, 8:30 a - 5:00 p, rotating every 4-6 weeks One major winter and summer holiday coverage required...
Hourly pay
Full time
Part time
For contractors
Summer holiday
Monday to Friday
Endeavor Health Services
Chicago, IL
2 days ago
Remote RN: Utilization Review & Care Manager
A leading healthcare provider in Chicago is hiring a Clinical Care Manager to oversee high-quality, patient-centered care through Utilization Review. The role requires an active RN license in Illinois and significant experience in healthcare settings. Responsibilities...
Remote work
Guidehealth
Chicago, IL
1 day ago
Patient Care Manager
$93.61k - $117.02k
...Overview Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams. We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities...
Daily paid
Full time
Temporary work
Part time
Local area
Gentiva Hospice
Oak Brook, IL
4 days ago
Director of Social Services
$66.19k - $89.56k
...experience grounded in service, growth, care and connection. We empower our 97,000+ associates... ...peer support, spiritual care and stress management resources Family support: parental... .... Coordinate and direct internal/external audits. Direct and evaluate all...
Full time
Local area
Day shift
Ascension
Chicago, IL
16 hours ago
Clinical Specialist - Advanced Wound Care
...Clinical Specialist - Advanced Wound Care Contractor Position: ~10 hours/week.... ...based solutions for skin health and wound management. We are actively building a comprehensive... ...feedback across both internal teams and external customers. You will collaborate cross-functionally...
For contractors
Remote work
Worldwide
Sol Millennium Medical Group
Chicago, IL
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to External Care Manager (ECM). Be the first to apply!