Warehouse Supervisor

Warehouse Supervisor

Now is the best time to join Johnstone Supply. The Warehouse Supervisor is responsible for the smooth, safe, and efficient functioning of the warehouse. Performs or oversees all warehouse functions in a small warehouse or a subset of functions within a medium-to-larger sized warehouse. Directs the day-to-day activities of Material Handlers and Drivers in all or some warehouse functions such as receiving, inbound PO reconciliation, inventory control, cycle counting, picking, packing, shipping, customer deliveries, fleet management, and/or other warehouse operations to ensure that customers receive the Right Product, at the Right Time, and in the Right Condition, in a clean, safe, and productive environment. Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service. Johnstone is growing, and so can you.

Position responsibilities:

• Fosters a cohesive and productive team through collaboration, inclusion, and teamwork. Leads by example and models exceptional customer service.
• Monitors warehouse performance compared to goals and adjusts operating procedures as needed to meet objectives.
• Ensures products are accurately received into the warehouse system, labeled, and prepared for stocking by monitoring the daily processing workload and directing labor needs; ensures distribution standard operating procedures (SOP's) are followed.
• Ensures customers receive the Right Product at the Right Time in the Right Condition by: monitoring the daily order filling workload and directing labor needs; checking shipping documents for accuracy; routing freight; coordinating emergency or unusual shipments; and ensuring distribution standard operating procedures (SOP's) are followed.
• Ensures a safe work environment by observing and coaching employees; removing potential safety hazards; maintaining a clean work area through a clean-as-you-work process; and participating as a member of Safety Committees or other safety related activities. Performs regular safety inspections of warehouse equipment and facility. Ensures all safety procedures are followed, and all equipment inspections and repairs are done in a timely manner. Models safe work practices to others.
• Maintains department staff by conducting interviews in the hiring process and making recommendations; conducts and/or ensures the training of new employees and ongoing training of existing employees; provides coaching, counseling, and disciplining for employees as necessary; and participates in and delivers mid-year and annual performance reviews.
• Communicates daily warehouse staffing with branch/ops leadership and makes recommendations for handling volume of work.
• Maintains branch security by following all appropriate procedures.
• Ensures all lift equipment drivers are tested and certified on the machinery prior to issuing use approval.
• Assists in maintaining accurate inventory counts by performing regular cycle counts of locations and parts; monitoring put-away activities; monitoring and maintaining data consistency between databases; and researching inventory discrepancies found during picking.
• Supervises and/or performs system adjustments based on cycle counts, short picks, or inventory audits.
• Assists in resolving receiving-related exceptions and discrepancies by: researching receipt problems; serving as liaison between parties to determine how to handle discrepancies; and monitoring problem receipts to ensure return authorizations are received in a timely manner.
• Maintains proficient level of skill in picking, stocking, and replenishment to perform duties and/or serve as backup when needed. Uses powered equipment, such as forklift, electric pallet jack, and cherry picker.
• Will occasionally provide backup leadership support when Warehouse Manager or Branch Manager are away.
• May serve as backup driver as assigned.
• Performs all other duties as assigned.

Position requirements:

Education and/or Experience:

Required:

• High school diploma or general education degree (G.E.D.); 3+ years related experience and/or training; or equivalent combination of education and experience.
• Minimum of 1 year working in a lead or supervisory capacity in a warehouse environment. Experience operating forklift and other warehouse equipment safely and competently. Experience with inventory management systems.
• Experience with OSHA and safety regulations and procedures.

Preferred:

• Experience in the area of inventory control.
• Experience using ERP software in a warehouse environment.
• Knowledge of HVAC wholesale industry, principles, and practices.

Certificates, Licenses, and Registrations:

• Forklift certification required, or willingness to obtain on the job.
• Must have a valid driver's license with a driving record indicating a safe driving history acceptable to the company; must remain eligible at all times to drive a motor vehicle under applicable state and federal laws and FMCSA regulations.

Physical Demands:

While performing the duties of this job, the employee is required to sit, stand, and walk on a concrete floor for much of the workday. The employee is regularly required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. The employee is frequently required to lift and carry and/or move up to 50 pounds and required to lift more weight with mechanical assistance or the assistance of team members. For driving duties (if applicable), employee is required to sit for long periods of time and can experience bouncing and vibration. The individual is frequently required to talk or hear. Special vision requirements are near vision, distance vision, peripheral vision, and color vision.

Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include:

• Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
• Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.
• One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
• Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
• Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.

At Johnstone Supply, we recognize that our employees' growth, well-being, and success drives the company's success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being, including:

• Paid Time Off (PTO) 3 weeks of PTO for individual contributors and 4 weeks for leaders
• Safe Harbor 401(k) 100% employer match up to 5% of base pay and immediately vests
• Holiday pay we recognize and pay our employees for 7.5 holidays per year
• Employer subsidized medical, dental, and vision plans.
• Employer paid life insurance and long-term disability
• Voluntary short-term disability, accident and critical illness insurance
• 24/7 Access to virtual care/telehealth options, and Parental Time Off
• Flexible spending accounts (FSA)
• $100 wellness reward for completing annual health check-up
• Employee Assistance Program (EAP) for you, and your family
• Coverage for chiropractic, acupuncture, and massage therapy services
• Tuition reimbursement, up to $5,250 per year
• Employee referral bonus program earn up to $4,000 per year
• Employee service milestone recognition program
• Employee discounts on products & retail discounts
• Variety of incentive plans for employees
• Bi-weekly pay days on every other Friday
• Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees

We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.

Johnstone Supply is North America's leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell,