Customer Relations Representative - State Farm Agent Team Member

Benefits Competitive salary Opportunity for advancement Training & development Paid time off (vacation and personal/sick days) Valuable career‑building experience Job Description Customer Service Representative (CSR) responsibilities include building strong relationships with customers by addressing inquiries and assisting with insurance policies. Customer Support: Providing excellent customer service by promptly responding to inquiries and offering expert guidance on insurance products. Policy Management: Assisting clients with policy changes, updates, and claims processing. Problem‑Solving: Analyzing complex customer situations and finding effective solutions. Collaboration: Working closely with the team and other professionals in a supportive environment. Qualifications Excellent communication skills, verbal and written. Strong customer‑service orientation. Ability to multitask, prioritize, and thrive in a fast‑paced environment. Attention to detail and exceptional organizational skills. Proficient computer skills and ability to learn new tools quickly. Previous experience in customer service, insurance, or related field preferred. Bilingual Spanish. Hours Mon‑Thurs 9 AM‑7 PM, Fri 9 AM‑5 PM, Sat 9 AM‑2 PM. #J-18808-Ljbffr