Medical Front Office Specialist

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Phillips Academy seeks a highly organized, customer-service-oriented Administrative Coordinator to manage front office operations at the Sykes Wellness Center. This is a key role that serves as the first point of contact for students, families, and staff, and supports daily operations, scheduling, communication, and coordination of care. This position reports to the Administrative Director of the Rebecca M. Sykes Wellness Center.

Schedule - Monday through Friday.

• During School Session: 8:00 AM - 4:30 PM
• Out of Session (School Breaks): 9:00 AM - 1:00 PM

Key Responsibilities Include:

• Managing phones, emails, and front desk interactions
• Scheduling appointments and coordinating off-campus medical visits
• Supporting counseling and health service operations
• Collaborating with school offices to ensure accurate student records
• Maintaining office supplies, forms, and EMR schedules
• Providing transportation to students for medical visits (as needed)

Qualifications:

• Bachelor's degree with experience in education, healthcare, finance or related field is required. required
• Strong communication, multitasking, and tech skills
• 3-5 years' experience in education, healthcare, or admin preferred
• Knowledge of EMR systems and medical terminology a plus
• Must maintain confidentiality (HIPAA compliance)
• Valid driver's license required

A complete is attached

Phillips Academy is committed to equal employment opportunity and providing reasonable accommodation to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender expression, gender identity, age, physical or mental disability, genetic information, veteran status, military service, application for military service or any other characteristic protected by law.