General Manager: Little Finch

Job Description - General Manager

Job Title: General Manager (GM) Reports to: Director of Operations Employment Type: Full-Time / Exempt Eligible for Tips: No

About Olive & Finch Collective

Olive & Finch Collective is a Denver-based hospitality group committed to fresh, chef-driven meals, exceptional guest experiences, and a people-first culture. Since opening in 2013, our growing portfolio now includes restaurants, neighborhood cafés, a full-service bakeshop, a robust catering and events division, retail and grab-and-go operations, and multiple locations at Denver International Airport. At Olive & Finch, we believe in inclusive leadership, sustainable growth, and nourishing both our guests and our teams.

Position Summary

The General Manager (GM) is the senior leader responsible for the overall performance and success of the restaurant. This exempt, non-tip-eligible role oversees all aspects of operations, financial performance, staffing, facilities management, and guest experience. The GM directly manages the complete team and operation, ensuring brand standards are upheld across service, quality, and hospitality. As the primary driver of business results, the GM is accountable for inventory management, cost controls, staffing strategies, and maintaining an exceptional workplace culture.

Key Responsibilities

• Oversee all restaurant operations
• Hire, train, and develop managers and hourly staff, fostering a culture of hospitality and accountability.
• Ensure food, beverage, and service consistently meet Olive & Finch brand standards.
• Manage financial performance, including P&L oversight, labor and food cost controls, and forecasting.
• Lead inventory management processes and ensure accuracy in ordering and usage tracking.
• Monitor facilities and equipment, ensuring functionality, cleanliness, and safety.
• Uphold health, sanitation, and safety standards
• Serve as a role model for hospitality and guest service, handling escalated service recovery.