Quality Technician

Position Quality Improvement (QI) Manager – Aurora Mental Health & Recovery (AMHR), Aurora, CO. About the Role Join our team as a Quality Improvement (QI) Manager and lead enterprise‑wide initiatives that drive excellence across all AMHR. In this pivotal role, you will champion a data‑driven quality framework, ensuring compliance with regulatory standards while fostering transparency and continuous improvement. You will oversee measurement‑based care, analyze clinical and operational trends, and collaborate with program leaders to identify opportunities, implement action plans, and optimize performance. Essential Functions Lead and manage a team, providing direction, hiring, performance feedback, coaching, and, when necessary, termination. Ensure team accountability aligns with organizational strategies and goals. Communicate effectively within and across teams, design performance indicators, and resolve intergroup conflicts. Develop and operate an effective, enterprise‑wide Quality Management Program and Plan. Proactively stay current on emerging federal and state legislation, adjusting the AMHR QI Plan and Program as necessary to maintain compliance and promote audit readiness. Ensure the QI Program and operations are communicated effectively to the Board of Directors and the Executive Leadership Team (Quality & Compliance Committee). Coordinate and co‑lead the Quality Council (with Compliance) to foster discussion, prioritize areas for investigation or audit, and monitor compliance initiatives. Maintain collaborative relationships with directors, legal counsel, and management to effectively manage and minimize risks. Develop and distribute standards of conduct, as well as policies and procedures that promote a culture of compliance and ethics. Create and implement regular, effective education and training programs for all employees to ensure understanding and adherence to compliance standards. Develop and maintain an accurate QI Work Plan. Partner with compliance regarding corrective actions resulting from compliance investigations, ensuring proper resolution and documentation of any reported fraud or violations via the compliance hotline. Compensation and Benefits Salary is based on 1.0 FTE (full‑time equivalent) or 40 hours per week. Salary is also based on years of experience and company equity. $92,622.40 – $150,499.58 per annum Dental, vision, and flexible spending accounts (dependent care & health care) Company paid basic life and ADØD insurance Long‑term disability coverage* 403(b) retirement plan with 100% vesting immediately and matching contributions up to 4% after one year of employment Accrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, plus 2 floating holidays (hours calculated on a pro‑rata basis) The company observes 11 designated holidays each year Employee Assistance Program Voluntary term life insurance Short‑term disability* *Eligible for benefit if working 30 hours per week or more Required Vaccination and TB Test AMHR requires all employees to receive an annual influenza (flu) shot and a negative TB test prior to their first day of hire. Proof of the flu shot and a negative TB test will be required upon your first day of employment. Medical and religious exemptions may be requested. Qualifications Bachelor's degree in Health Care Management, Behavioral Health, Nursing, Medical, Business, or a related field is required. Master’s degree preferred. Minimum of five years of experience in Community Mental Health compliance. Five years’ experience in a clinical or healthcare environment. Three years’ experience in a leadership role (leading, supervising others). Certified in HealthCare Compliance (CPC) Credential from the Compliance Certification Board (CCB) – preferred. Strong project management skills with proven experience in effective project control. Ability to communicate effectively at all levels of the organization, with outstanding written, oral, listening, and public speaking skills. Experience working collaboratively as part of an organization’s leadership team, promoting a culture of compliance and ethics. Demonstrated ability to develop and maintain a strong "tone from the top" regarding compliance and ethics. Excellent human relations skills to work effectively across all levels within the organization, balancing customer service with process improvement. EEO Statement We are an Equal Opportunity Employer. Aurora Mental Health & Recovery and subsidiaries (AMHR) are dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. We do not tolerate discrimination in any form or context including harassment or exclusion. #J-18808-Ljbffr