Merchandise Controller

Job Description Merchandise Controller C Shift, Monday-Thursday 5pm-3:30am Acts as a liaison between the Distribution Centers and the Home Office Merchandising Department by representing the interests of Merchandising, Planning & Allocation, and Stores. Responsibilities are primarily performed on the receiving dock of the Distribution Center. Responsibilities Ensures merchandise meets purchase order expectations, inspecting for brand, quality, price, and quantity. Checks the purchase order instructions for hangtag, label, or any other requirements. Partners and collaborates with all appropriate resources in the Distribution Center and Home Office to resolve issues in a timely manner. Communicates Planning objectives to the DC team and vice versa. Proactively addresses Vendor Compliance issues and opportunities in the way vendors pack, ticket, and ship merchandise. Informs the DC of inbound and current merchandising issues through email and tracking documents. Develops and applies in-depth understanding of all DC and Merchandise work management systems and tools to effectively problem solve. Builds and maintains effective working relationships with general warehouse associates, DC management, and Planning & Allocation. Answers general warehouse associate questions pertaining to purchase orders. Issues direction for re‑work in the DC. Answers all Planning calls and requests including taking photos and sending samples. Approves high dollar damages. Identifies, initiates, and follows up on return-to-vendor issues, giving direction for preparation of final disposition of goods. Completes daily communication logs between shifts. Identifies and communicates immediately to manager and team members merchandising issues that have large scope/financial impact. Trains new Merchandise Controllers and other members of management as needed. Answers HomeGoods store inquiries for merchandise price information and provides feedback to DC management. Ensures building compliance with best practices related to merchandise. Researches and answers inquiries from accounts payable. Requirements Associate/bachelor’s degree in business, retail, etc., preferred or equivalent job experience. Strong organizational and time management skills as well as flexibility and the ability to prioritize tasks. Works well with little supervision, self‑motivated. Ability to multitask. Strong PC skills, including Outlook, Excel, Word, and PowerPoint. Strong problem‑solving and negotiation skills, plus strong oral and written communication skills. Displays strong follow‑through skills to resolve problems in a timely manner. Utilizes active listening skills to effectively communicate with all levels. Strong interpersonal and collaboration skills. Ability to informally influence. Ability to perform job responsibilities in a climate‑controlled distribution center environment while standing and walking on a constant basis. Ability to occasionally lift up to 50 lbs. Additional Information Starting pay is determined by a number of factors, including relevant skills, qualifications and experience. This position has a starting pay range of $20.35 to $27.45 per hour. Benefits include associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave; 401(k) associate contributions; credit union; cell phone discounts. Those who meet certain service or hours requirements are also eligible for a 401(k) match; medical; dental; vision; life insurance; disability coverage; paid parental leave; paid holidays/vacation/sick; and a scholarship program. All benefits are provided in accordance with the applicable plan and may change from time to time. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual’s status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 4077 Airbase Rd Location: USA Sierra 3PL Ashville Campus #J-18808-Ljbffr